Community Ambassador

2 weeks ago


Melbourne, Victoria, Australia WeWork Full time
About the Role

WeWork is seeking a highly skilled Community Associate to join our team in Australia.

This is an exciting opportunity to work for a leading company and be part of its rapid growth.

Key Responsibilities
  • Build a Welcoming Community Environment: Create events and build relationships between members to foster a sense of community.
  • Ensure Building Operations: Ensure the building is fully operational and processes are running efficiently.
  • Drive Growth and Promotion: Promote WeWork-provided service offerings to drive growth.
Front Desk Management

Cover the front desk during business hours and be an on-site point of contact, easily located on the member floor or at Community Bar.

  • Greet members and guests with a warm demeanor.
  • Ensure all visiting guests sign-in via Welkio iPad.
  • Learn members' and guests' names to build relationships.
  • Anticipate member and guest needs using relevant information.
Events and Membership Engagement

Provide feedback on programming types and evaluate events based on attendance and satisfaction.

  • Celebrate members' successes through gifts and notes.
  • Distribute event information, including weekly events posters and individual event posters.
Building Operations and Management

Receive, process, sort, and organize all mail.

  • Investigate, escalate, and resolve 'lost' packages.
  • Know and explain WeWork policies and procedures around mail and mailroom.

The estimated salary for this position is $72,500 per year.


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