Client Experience Ambassador

15 hours ago


Melbourne, Victoria, Australia Van Cleef & Arpels Full time

The Client Experience Ambassador role is an exciting opportunity to join one of the leading luxury companies in Australia and deliver an exceptional client experience.

About Us

Van Cleef & Arpels is a Maison where employee career development is at the heart of our ambition. Upon arrival, you will be immersed in our enchanting world with trainings on our history, know-how, and creations.

Job Description

We are seeking a Client Experience Ambassador who can offer an outstanding experience by personalizing client relationships, anticipating client needs, and providing exceptional service.

Key Responsibilities:
  • Offer an outstanding experience by personalizing client relationships, anticipating client needs, and providing exceptional service.
  • Grow our client's expertise by presenting our universe, history, creations, and sources of inspiration.
  • Drive business growth by recruiting clients, developing their loyalty, and achieving sales objectives.
Requirements:
  • Detailed-oriented, enthusiastic, confident, curious, reliable, and looking for a team adventure.
  • Strong communication and interpersonal skills with the ability to be persuasive and engaging while offering an amazing client experience.
  • Mastery of English; proficiency in other Asian languages is a plus.
Salary:

$60,000 - $80,000 per annum, depending on experience.


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