Customer Service Coordinator
5 days ago
About Altius Group
Altius Group is a leading provider of rehabilitation services in Australia, dedicated to improving lives displaced by injury. Our company has a strong vision to bring high-quality and compassionate services into the market.
Your New Role
We are seeking a highly skilled Customer Service Coordinator to support our team members in delivering exceptional service to our Wollongong team. As a key member of our team, you will be responsible for ensuring that all team members have the necessary resources to complete their roles effectively.
Key Responsibilities
Monitor the mailbox and set up new case referrals
Update and process invoices, follow up and chase outstanding invoices
Quality check cases to ensure all required information is in the case
Manage enquiries, Therapists and Consultant calendars
Send reports and letters on behalf of Consultants
Petty cash, stationery orders, setting up desks for new starters and ad hoc admin duties as required
About You
We are looking for a friendly and adaptable individual with a Cert 3 in Business admin and/or at least 2 years administration experience. You will have high attention to detail and time management skills, and prior experience working in the Allied Health industry would be an advantage. Proficient in all Microsoft office applications is essential, and strong written and verbal communication skills are required.
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