Billing & Enrolment Coordinator

2 weeks ago


Melbourne, Victoria, Australia Contour Education Full time
About the Role

We're seeking a detail-oriented and proactive Billing & Enrolment Specialist to join our team, full-time (40 hours per week) at the Melbourne CBD campus.

In this role, you will be the go-to person for managing the billing process, ensuring smooth enrolment operations, and supporting our customer service and sales teams with timely invoicing and account updates.

Key Responsibilities
  • Invoice Management: Edit and manage invoices to ensure accuracy and timeliness, addressing any necessary adjustments promptly.
  • Debt Collection: Communicate with students and parents regarding overdue invoices through phone calls, emails, and texts, maintaining our commitment to friendly and respectful interactions.
  • Enrolment Coordination: Track enrolment forms and follow up on incomplete submissions to ensure all student records are up to date.
  • CRM Maintenance: Keep student and parent records accurate and current in our CRM, supporting seamless enrolment and billing processes.
  • Ticket Management: Address and resolve enrolment and billing-related tickets from the Sales and Customer Service teams efficiently.
  • Ad Hoc Enquiries: Respond to billing and enrolment questions as they arise, providing clear and helpful support to students and parents.
About You

You are a people-oriented professional with a knack for managing details and a passion for helping others.

Requirements include excellent communication skills, organisational and detail-orientation, proactivity and independence, and customer service skills.

What We Offer
  • Above market rate compensation.
  • Significant improvement in public speaking, team, and leadership skills.
  • Personalised mentorship, training and feedback to improve your accounting and communication skills.
  • Creative freedom in a fun start-up environment.
  • Satisfying and fulfilling work that ultimately helps students thrive and succeed.
  • Opportunities for career growth and long-term opportunities in a rapidly growing education company.

This role is perfect for someone dedicated to building lasting relationships, and ultimately contributing towards supporting students in their education journeys.



  • Melbourne, Victoria, Australia Contour Education Full time

    Role OverviewWe are seeking a highly detail-oriented and proactive Billing & Enrolment Specialist to join our team at Contour Education. In this role, you will be responsible for managing the billing process, ensuring smooth enrolment operations, and supporting our customer service and sales teams with timely invoicing and account updates.Key...


  • Melbourne, Victoria, Australia Contour Education Full time

    About the RoleWe are seeking a highly detail-oriented and proactive Billing & Enrolment Specialist to join our team at Contour Education. In this role, you will be responsible for managing the billing process, ensuring smooth enrolment operations, and supporting our customer service and sales teams with timely invoicing and account updates.The ideal...


  • Melbourne, Victoria, Australia Contour Education Full time

    About the RoleWe are seeking a detail-oriented Education Administrator to join our team at Contour Education. In this pivotal role, you will be responsible for coordinating student enrolments and managing billing processes, ensuring a seamless experience for students and families.The ideal candidate will have excellent communication skills, be able to...


  • Melbourne, Victoria, Australia AMP - General Full time

    Job Title: Platform Investment Analyst - Regulatory Reporting ExpertAt AMP, we're transforming our business to better serve our customers. As a Platform Investment Analyst - Regulatory Reporting Expert, you'll play a critical role in ensuring our investment platform is compliant with regulatory requirements.Main Responsibilities:Support the delivery of...


  • Melbourne, Victoria, Australia Culture Amp Full time

    About UsCulture Amp is a leading employee experience platform that empowers companies to transform their workplace. We believe in creating a better world of work for all employees.Job Title: Workplace Experience ManagerAbout the Role:We are seeking an experienced Workplace Experience Manager to join our team in Melbourne. As a key member of our team, you...


  • Melbourne, Victoria, Australia Contour Education Full time

    Contour Education is seeking an experienced and detail-oriented Financial Operations Coordinator to join our team. As a key member of our operations department, you will be responsible for managing the student billing and enrolment process, ensuring timely and accurate invoicing and debt collection. Your attention to detail and excellent communication skills...


  • Melbourne, Victoria, Australia Culture Amp Full time

    About the RoleThis is an Expression of Interest posting for a highly motivated and experienced sales professional to join our dynamic team as a Strategic Enterprise Growth Executive. We are looking for talented candidates who would like to be considered as new opportunities become available in 2025.As a Strategic Enterprise Growth Executive, you will play a...


  • Melbourne, Victoria, Australia Healthscope Full time

    Billing and Collections Team Leader Healthscope's Victorian Centralised Billing and Collections Hub is seeking a highly skilled and experienced Billing and Collections Team Leader to join their busy team. As a Team Leader, you will play a key role in the coordination of Billing and Collections administration, providing guidance and support to the team. Your...


  • Melbourne, Victoria, Australia Contour Education Full time

    Overview of the RoleWe are seeking a detail-oriented and proactive Financial Operations Coordinator to join our team at Contour Education in Melbourne CBD.This is a fantastic opportunity for someone who is passionate about education and dedicated to building lasting relationships with students, parents, and colleagues.The ideal candidate will have excellent...


  • Melbourne, Victoria, Australia Contour Education Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Student Success Specialist at Contour Education. As a key member of our Student Success Team, you will play a pivotal role in guiding students through their medical preparation journey, providing them with the support and guidance they need to succeed.As a...


  • Melbourne, Victoria, Australia CQUniversity Full time

    CQUniversity seeks an experienced professional to join the Future Students team in the Global Brand and Marketing Directorate.Key Responsibilities:Coordinate enrolment support for high school students into the Start TAFE Now and Start Uni Now programs.Provide administrative support and assist with enquiries from parents, supporters, and high school...


  • Melbourne, Victoria, Australia Chisholm Institute of TAFE Full time

    **About Us**Chisholm Institute of TAFE is one of the largest vocational training providers in the state with a team of over 1,400 dedicated staff supporting 41,000 students who choose to study at Chisholm and training at our modern campuses across Melbourne's southeast and online.We partner with governments, educational institutes, and businesses worldwide,...


  • Melbourne, Victoria, Australia Swinburne Full time

    About the RoleSwinburne University is seeking a qualified and dedicated Enrolment Specialist (VET) to provide expert course advice to VET students on enrolment and study plan management. This role is critical to the student experience at Swinburne and provides support to students through their studies in a friendly and approachable way.As an Enrolment...


  • Melbourne, Victoria, Australia Healthscope Full time

    **Billing and Collections Team Leader Role**Healthscope's Victorian Centralised Billing and Collections Hub is seeking a highly skilled and experienced Billing and Collections Team Leader to oversee the coordination of billing and collections administration. This challenging role will require you to supervise a team of professionals, provide support and...


  • Melbourne, Victoria, Australia Perigon Group Full time

    Corporate Law Firm Seeks Ambitious Billing ProfessionalThe Perigon Group is a well-regarded corporate law firm providing comprehensive services and advice to listed companies, private businesses, and multinational organisations. We pride ourselves on our excellent corporate environment and culture, which promotes reward based on merit and performance.About...


  • Melbourne, Victoria, Australia Healthscope Full time

    Billing and Collections Team LeaderHealthscope's Victorian Centralised Billing and Collections Hub is seeking a highly skilled and experienced Billing and Collections Team Leader to join their team. In this challenging role, you will be responsible for supervising the coordination of Billing and Collections administration and providing support and mentorship...

  • Operational Manager

    6 days ago


    Melbourne, Victoria, Australia Healthscope Full time

    Job Title:Operational Manager - Billing and CollectionsAbout the Role:This is an exciting opportunity for a seasoned leader to join our team as an Operational Manager - Billing and Collections. As a key member of our team, you will be responsible for leading and coordinating the billing and collections process, ensuring efficient workflow processes are...


  • Melbourne, Victoria, Australia Healthscope Full time

    Healthscope's Victorian Centralised Billing and Collections Hub is seeking an experienced Billing and Collections Team Leader to join their busy team in Glen Waverley. This challenging role involves supervising the coordination of Billing and Collections administration and providing support and mentorship to the team. The ideal candidate will possess...


  • Melbourne, Victoria, Australia Swinburne Full time

    About the RoleSwinburne University is seeking a qualified and dedicated Enrolment Specialist (VET) to provide expert course advice to VET students on enrolment and study plan management. This role serves as the primary point of contact for VET teaching areas, academics, curriculum, students, and other university departments for specialized enrolment...


  • Melbourne, Victoria, Australia Healthscope Full time

    Healthscope's Victorian Centralised Billing and Collections Hub is seeking a highly skilled Billing and Collections Team Leader to oversee the coordination of billing and collections administration. As a key member of the team, you will provide exceptional service, support, and mentorship to the team, ensuring efficient workflow processes and maintaining...