Operational Manager

11 hours ago


Melbourne, Victoria, Australia Healthscope Full time
Job Title:

Operational Manager - Billing and Collections

About the Role:

This is an exciting opportunity for a seasoned leader to join our team as an Operational Manager - Billing and Collections. As a key member of our team, you will be responsible for leading and coordinating the billing and collections process, ensuring efficient workflow processes are followed, and reporting on team performance KPIs.

Key Responsibilities:
  • Lead and provide exceptional billing and collection service in line with Healthscope's approach.
  • Ensure efficient workflow processes are followed and team performance KPIs are reported and maintained.
  • Efficiently manage internal and external stakeholder queries and effectively communicate and liaise with internal and external departments.
  • Support ongoing change management where required.
Requirements:
  • Experience in overseeing the running of a department including staff training, reporting, and data analysis.
  • Knowledge of private Health Funds, Public, DVA, WorkCover, and Third Party contracts and eligibility interpretation.
  • Experience in Health Fund and Insurer Billing.
  • Relevant debt collection/accounts receivable experience.
  • Knowledge of webPAS patient management system.
  • Advanced computer skills in MS Office (Outlook, Word, Excel).
  • Excellent interpersonal and communication skills.
Estimated Salary:

$90,000 - $110,000 per annum, depending on experience.

About Healthscope:

Healthscope is a leading healthcare provider in Australia, delivering high-quality care to patients across the country. We are committed to providing our employees with a supportive and inclusive work environment, where they can grow and develop their careers.


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