Financial Operations Coordinator
2 days ago
We are seeking a detail-oriented and proactive Financial Operations Coordinator to join our team at Contour Education in Melbourne CBD.
This is a fantastic opportunity for someone who is passionate about education and dedicated to building lasting relationships with students, parents, and colleagues.
The ideal candidate will have excellent communication skills, a knack for managing details, and a strong sense of ownership over their responsibilities.
About Contour EducationContour Education is a rapidly growing education company committed to reshaping education. We empower students and their studies by providing highly engaging small-group tutoring designed to prepare them for school assessments and final exams.
Our campus environment is vibrant and dynamic, offering a unique opportunity for professional growth and development.
Salary and BenefitsThe salary for this role is estimated to be around $60,000 - $80,000 per annum, depending on experience.
In addition to a competitive salary, we offer above market rate compensation, significant improvement in public speaking, team, and leadership skills, personalised mentorship, training and feedback, creative freedom in a fun start-up environment, satisfying and fulfilling work, opportunities for career growth, and long-term opportunities in a rapidly growing education company.
Key Responsibilities- Edit and manage invoices to ensure accuracy and timeliness, addressing any necessary adjustments promptly.
- Communicate with students and parents regarding overdue invoices through phone calls, emails, and texts, maintaining our commitment to friendly and respectful interactions.
- Track enrolment forms and follow up on incomplete submissions to ensure all student records are up to date.
- Keep student and parent records accurate and current in our CRM, supporting seamless enrolment and billing processes.
- Address and resolve enrolment and billing-related tickets from the Sales and Customer Service teams efficiently.
- Communication Skills: Excellent written and verbal communication skills for engaging with students, parents, and team members.
- Organisation & Detail-Orientation: Ability to maintain accurate records and stay on top of multiple tasks and timelines.
- Proactivity & Independence: Self-motivated with a strong sense of ownership over your responsibilities.
- Customer Service Skills: A friendly and patient approach, even when addressing overdue accounts or resolving issues.
If you're detail-oriented, empathetic, and excited to contribute to Contour's mission, we'd love to hear from you.
Please submit your application, and we'll be in touch to discuss the next steps in our hiring process.
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