Duty Manager Position
12 hours ago
We are seeking an experienced Duty Manager to support the Venue Manager in the daily operations of running the venue. If you are looking for a challenging role with opportunities for growth and development, this could be the perfect fit for you.
About the RoleThe successful candidate will have proven hospitality management experience in a comparable venue and exceptional customer service and presentation skills. They will be responsible for supporting the Venue Manager in the day-to-day operations of the venue, including managing staff, maintaining high standards of customer service, and ensuring the venue runs smoothly and efficiently.
Key Responsibilities- Support the Venue Manager in the day-to-day operations of the venue
- Manage staff and ensure high standards of customer service
- Maintain a clean and safe working environment
- Ensure compliance with all relevant laws and regulations
- Develop and implement strategies to improve customer satisfaction and loyalty
We offer a competitive salary, career development and progression programs, complimentary meals, and a 38-hour week roster. We also offer a 4-day working week for the right candidate.
Essential Requirements- Minimum 2 years experience in a similar venue
- Strong experience in Gaming & Wagering
- Exceptional food & Beverage knowledge
- Exceptional time management & organisational skills
- Strong communication skills, both written & verbal
- Ability to work nights & weekends
- Capacity to work in a team environment while leading from the front
- Current RSA, RSG, RMLV & Approved Managers license
- CLO - Desirable not necessary
We value the diversity of our employees' experiences, talents, and cultures. Our talent strategy includes embracing diversity and fostering inclusion. Our capacity to unlock potential and improve our success depends on our ability to build a diverse, inclusive workforce.
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