Duty Manager

7 days ago


Cairns North, Queensland, Australia Belgravia Leisure Full time

About the Role

The Aquatic Duty Manager is a key leadership position within Belgravia Leisure, responsible for overseeing the safe and efficient operation of our aquatic centres. As a leader, you will be responsible for directing the day-to-day activities of our staff, including café, aquatics, health club, sports programs, private hires, events, and customer service teams.

Key Responsibilities

  • Oversee the safety and evacuation procedures of the aquatic centre
  • Direct the operation of pool plant systems, requiring technical knowledge of plant rooms and water quality principles
  • Lead and motivate staff to deliver exceptional customer service and ensure a safe and enjoyable experience for patrons
  • Develop and implement strategies to improve operational efficiency and customer satisfaction
  • Collaborate with other departments to ensure seamless delivery of services
  • Ensure compliance with OHS and public safety regulations

Requirements

  • Strong leadership and communication skills
  • Experience in a comparable role, preferably in the aquatic or leisure industry
  • Technical knowledge of pool plant systems and water quality principles
  • Ability to work varied shifts, including evenings and weekends
  • Current First Aid (Level 2) and Current CPR Certificate
  • National Police Check
  • Current Pool Lifeguard Certificate
  • Current Pool Operations Certificate (desirable)

What We Offer

Belgravia Leisure offers a dynamic and supportive work environment, with opportunities for professional growth and development. As a key member of our team, you will have the chance to make a real impact on the lives of our customers and contribute to the success of our business.


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