Customer Support Liaison
1 day ago
Job Overview
We are seeking a skilled Customer Support Liaison to join our team at TSA Group.
Key Responsibilities
- Deliver exceptional customer service by responding to inquiries and resolving issues in a timely and professional manner.
- Utilize effective communication skills to empathize with customers and provide personalized solutions.
- Work collaboratively with cross-functional teams to ensure seamless customer experiences.
- Stay up-to-date with product knowledge and services to provide expert advice to customers.
Requirements
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving skills and ability to work independently.
- Availability to work Monday – Friday between 7:30 AM – 6:30 PM.
- Able to attend 5 weeks of paid training.
- Must reside in Adelaide.
- Have a fixed internet connection and suitable work-from-home setup.
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