Customer Support Liaison

4 weeks ago


Adelaide, South Australia Plenti Full time

About the Role

We are seeking a highly skilled Customer Support Liaison to join our team at Plenti. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.

Key Responsibilities

  • Provide high-quality customer support through various channels, including phone, email, and chat.
  • Develop and maintain strong relationships with our customers, understanding their needs and preferences.
  • Work closely with internal teams to resolve customer issues and improve overall customer experience.
  • Stay up-to-date with Plenti's products and services, using this knowledge to enhance customer interactions.
  • Ensure compliance with regulatory requirements and Plenti's best practice guidelines.

Requirements

  • Recent graduate or equivalent experience in customer-facing roles.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • High attention to detail and problem-solving skills.
  • Flexibility to work in a fast-paced environment.

What We Offer

Plenti is a dynamic and innovative company that offers a range of benefits, including flexible working arrangements, professional development opportunities, and a collaborative work environment.

Why Join Us

At Plenti, we value diversity, inclusion, and customer-centricity. We are committed to creating a workplace that is welcoming and inclusive for all employees. If you are passionate about delivering exceptional customer experiences and are looking for a challenging and rewarding role, we encourage you to apply.



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