Customer Support Liaison

9 hours ago


Adelaide, South Australia Plenti Full time

About the Role

We're looking for a skilled Customer Support Specialist to join our team at Plenti. In this role, you'll be working closely with our customers to resolve their queries and provide exceptional support.

Key Responsibilities:

  • Provide high-quality customer service through various channels (phone, email, chat)
  • Empathize with customers and resolve their issues efficiently
  • Develop expertise on Plenti's products and services to enhance customer experience
  • Liaise with internal teams to ensure seamless service delivery
  • Stay up-to-date with regulatory requirements and Plenti's best practices

What We're Looking For

We're seeking a motivated and customer-focused individual who:

  • Has excellent communication and problem-solving skills
  • Is able to work independently and as part of a team
  • Is enthusiastic about working in a fast-paced environment
  • Has a strong attention to detail and ability to multitask

What We Offer

We're committed to creating a dynamic and collaborative work environment where you can grow and develop your skills. As a Customer Support Specialist at Plenti, you'll enjoy:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A flexible working schedule with options for remote work
  • A collaborative and diverse team

Plenti's Culture

At Plenti, we value innovation, customer focus, and teamwork. We're committed to creating a workplace that's inclusive, supportive, and rewarding. If you're passionate about delivering exceptional customer experiences and want to be part of a dynamic and growing company, we encourage you to apply.



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