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East Melbourne, Victoria, Australia Fitness First Full time{"About Fitness First":{"text":"A globally recognized leader in the fitness sector, Fitness First currently operates 46 Australian clubs across New South Wales and Victoria, empowering thousands of people to put themselves First and lead fearless and extraordinary lives."},"The Role":{"text":"As a Member Support Consultant at Fitness First, you will be the...
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Fitness Consultant
1 month ago
We are a leading fitness organization in Australia, operating 97 premium clubs across the country. Our mission is to inspire people to achieve great things and live a healthy, active lifestyle.
Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Member Support Consultant. As a key member of our team, you will be responsible for building and maintaining a thriving membership base, providing exceptional customer service, and driving sales growth.
Key Responsibilities- Contribute to club sales budget through proactive sales promotions and referrals campaigns
- Generate and convert high-quality sales leads through community outreach, referrals, and new business opportunities
- Achieve the required number of lead contacts via telephone to maximize sales opportunities
- Provide sales presentations and tours to prospective members
- Create great member journeys through positive and personalized interactions
- Achieve successful outcomes to enquiries
- Open and close the club as per the club roster
- Active involvement in member retention programs, inspiring members to continue their fitness journey
- Regular service calls to new and existing members to keep them engaged in their journey
- Current First Aid & CPR certificates
- Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
- The ability to solve problems and overcome obstacles
- Outstanding communication abilities - able to listen, understand, empathize, and influence others
- Tenacity with a natural drive to achieve individual targets and team goals
- Customer-focused with a desire to achieve exceptional customer outcomes
- A realistic OTE of $70,000-$75,000 (made up of base salary and commission), plus super
- A complimentary all-access Goodlife membership
- Anniversary leave days and an additional free gym membership for friends and family as part of our "recognition for service awards"
- Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group
We offer access to our industry-leading learning and development content, including the FLG Learning Hub and Blinkist. This will help you develop your skills and knowledge to excel in your role and beyond.
About Fitness and Lifestyle GroupWe are the leading fitness, health, and wellness group in the Asia-Pacific region, headquartered in Australia. Our mission is to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings.
