Customer Success Advocate

5 days ago


Perth Melbourne City Of Brisbane, Australia beBeeSuccess Full time $95,000 - $125,000

Job Summary:

We are seeking a highly skilled Customer Success Advocate to join our team. The ideal candidate will have a strong background in delivering exceptional customer experiences and driving business growth through strategic account planning and execution.

Key Responsibilities:
  • Deliver tailored training programs to clients, ensuring they meet their learning needs and objectives.
  • Collaborate with cross-functional teams to identify opportunities for new sales and upselling existing clients.
  • Build and maintain strong relationships with key stakeholders, including corporate, law firms, barristers, and government departments.
  • Develop and implement effective training solutions, leveraging platforms like eLearning.
  • Maintain accurate records of training hours delivered and client progress.
Requirements:
  • A law degree or a strong understanding of the Australian legal landscape.
  • Demonstrated customer success experience, preferably within the legal industry.
  • Proven track record of delivering high-quality training programs and achieving business objectives.
  • Exceptional communication and presentation skills.
  • Understanding of Boolean and free text search principles.
  • Authorization to legally work in Australia.
Benefits:
  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • Access to learning and development resources.
  • Flexible working arrangements.
  • Benefits for you and your family.
About Us:

We offer a dynamic and supportive work environment, with a focus on employee well-being and satisfaction. Our company values collaboration, innovation, and excellence, and we strive to make a positive impact in the legal industry.



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