Customer Experience Advocate

1 day ago

Brisbane, Queensland, Australia beBeeCommunication Full time $104,000 - $130,878
Customer Experience Advocate

This is a rare opportunity to make a meaningful contribution in a role that seamlessly integrates customer service, administration, and coordination.

Main Responsibilities:
  • Manage a portfolio of customers from initial contact through to successful resolution
  • Foster effective collaboration with internal departments to ensure a smooth and timely project outcome
  • Prepare essential documentation and approvals required to initiate the project
  • Act as a dedicated advocate for customers, addressing their concerns and resolving issues throughout the process
  • Provide administrative support to the project team

Key skills include excellent communication, time management, and attention to detail. A proactive mindset and collaborative approach to problem-solving are also essential.

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