Hotel Reservations Sales Coordinator

3 weeks ago

Sydney, New South Wales, Australia Stamford Hotels & Resorts Full time

About the Role:

We are seeking a skilled Hotel Reservations Sales Coordinator to join our team at Stamford Hotels & Resorts. As a key member of our Reservations Department, you will be responsible for promoting and selling our accommodation, services, and facilities to groups and individual travelers.

Key Responsibilities:

  • Quoting and confirming group reservations, as well as liaising with clients to ensure seamless booking experiences
  • Loading groups and assisting in taking FIT bookings from various guests and booking channels
  • Providing exceptional customer service skills and supporting the Reservation Team members in their daily tasks

Requirements:

  • A strong background in Reservations or Hotel Reception is essential
  • Outstanding written and verbal communication skills
  • Ability to multitask and work under pressure in a fast-paced environment
  • A team player with a flair for sales and impeccable attention to detail
  • Experience with Opera PMS is a must

About You:

  • You enjoy working in a dynamic and challenging environment where no two days are the same
  • You possess a passion for hotels and their people, with a desire to continuously learn and grow within the industry
  • You think outside the box, are an innovative problem-solver, and thrive in a collaborative team setting

Benefits:

  • Competitive salary: $60,000 - $80,000 per annum, depending on experience
  • Great employee discount on food and beverage at all Stamford Hotels & Resorts
  • Dry cleaning for business attire
  • Free duty meals
  • Complimentary parking
  • Career development opportunities

About Us:

Stamford Hotels & Resorts offers a unique opportunity to join a company that values its employees and strives to deliver exceptional service to our guests. We are passionate about providing high-quality experiences and believe that our employees are our greatest asset.

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