Customer Relationship Specialist

6 days ago


Melbourne, Victoria, Australia kikki.K Full time

We are seeking a skilled Customer Relationship Specialist to join our dynamic team at kikki.K. This is an exciting opportunity to work in a full-time role with a clear career pathway towards future leadership positions.

As a Customer Relationship Specialist, you will play a critical role in identifying and securing sales opportunities in a digital retail environment. You will be responsible for supporting customers throughout all stages of the purchase lifecycle across various channels, including tickets, email, live chat, and phone calls.

To succeed in this role, you must have excellent communication skills, both written and verbal, and be able to build strong relationships with customers. You should also be familiar with live chat, social media, and email clients, and have experience working in a retail environment.

The ideal candidate will be a natural people person, enthusiastic, and driven to succeed. They will have exceptional time management and problem-solving skills, as well as a positive and professional attitude.

We offer a competitive salary of $55,000 - $65,000 per annum, plus generous discounts across all our brands. Our team culture is supportive, and we provide ongoing learning and development opportunities, including industry-leading training programs.



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