Customer Relationship Ambassador

3 days ago


Melbourne, Victoria, Australia Bank of Queensland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relationship Ambassador. In this exciting opportunity, you will have the chance to make a real difference in our customers' lives while advancing your career.

Your Key Responsibilities:

  • Be a Customer Champion: Engage in meaningful conversations to uncover customers' financial goals and provide tailored solutions to meet their needs.
  • Deliver Exceptional Service: Build strong, positive relationships with customers, both internal and external, and consistently provide exceptional customer service.
  • Contribute to Team Success: Work collaboratively within a supportive team environment, meeting productivity targets and ensuring efficient turnaround times.
  • Commit to Continuous Learning: Stay up to date with our conversational frameworks, retention strategies, and ongoing business initiatives.

About You

Are You a People-Focused, Career-Oriented Individual?

If you love building relationships and are committed to exceeding customer expectations, this could be the role for you. Experience in sales, retention, or customer service is ideal, and a background in financial services is highly regarded. We're looking for individuals with the following skills:

  • Strong Communicator: You have excellent verbal and written skills, able to explain complex financial concepts in a way that's easy for customers to understand.
  • Customer Service Champion: You're passionate about delivering exceptional service and building lasting customer relationships.
  • Team Player: You thrive in a collaborative environment and enjoy working toward shared goals.
  • Quick Learner: You're adaptable, eager to learn new technologies, and committed to staying current with industry trends.

Salary: $60,000 - $80,000 per annum

Benefits:

  • Flexible working arrangements
  • Discounted financial products
  • Salary sacrificing options
  • Paid parental leave with no minimum
  • Paid volunteer days
  • Purchase annual leave
  • Discounted private health insurance plan
  • Employee Assistance Program (EAP)
  • Access to employee network groups focused on diversity and inclusion

About Us

Bank of Queensland Group is a leading provider of financial services, committed to delivering outstanding customer experiences. Our family of brands includes Bank of Queensland, ME Bank, Virgin Money Australia, and BOQ Specialist. We value diversity and inclusivity, and we welcome applications from candidates from diverse backgrounds.



  • Melbourne, Victoria, Australia Easygo Full time

    Customer Service AmbassadorAbout the RoleEasygo is seeking a skilled Customer Service Ambassador to join our team. As a Customer Service Ambassador, you will be the friendly face of our online casino, responsible for building and maintaining relationships with our customers. You will be the go-to person for addressing their needs, resolving any issues they...


  • Melbourne, Victoria, Australia Woolworths Group Full time

    Customer Service Ambassador">At Woolworths Group, we're passionate about delivering exceptional customer experiences. As a Customer Service Ambassador, you'll play a key role in ensuring our customers receive the best possible service when shopping online.We're seeking an enthusiastic and flexible individual to join our team, working Sunday 14:00-17:00,...


  • Melbourne, Victoria, Australia Vicinity Centres Full time

    Be Part of Our Customer-Facing TeamWe are seeking a dedicated and enthusiastic Customer Service Ambassador to join our team at Chadstone - The Fashion Capital. As a Customer Service Ambassador, you will be the first point of contact for our customers, ensuring they receive a warm and welcoming experience.Key Responsibilities:Provide exceptional customer...


  • Melbourne, Victoria, Australia Belgravia Leisure Full time

    The RoleWe are seeking a Customer Experience Ambassador to join our Belgravia Leisure team. As a key representative of our brand, you will be responsible for delivering exceptional customer service, promoting our services to potential and existing customers, and building positive relationships to provide the best customer experience.Key Responsibilities:•...


  • Melbourne, Victoria, Australia Woolworths Group Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Ambassador. This role is perfect for those who enjoy working in a fast-paced environment and providing exceptional service to customers.


  • Melbourne, Victoria, Australia Seed Heritage Full time

    About the RoleWe are seeking a highly skilled Customer Service Ambassador to join our dynamic team at Seed Heritage.Job DescriptionSales Focused: Identify and secure sales opportunities in a digital retail environment, supporting customers throughout all stages of the purchase lifecycle across various channels such as tickets, email, live chat, and phone...


  • Melbourne, Victoria, Australia Grupo Mantra Full time

    At Grupo Mantra, we're committed to delivering exceptional guest experiences.We're seeking a motivated and passionate Customer Service Ambassador to join our Front Office Team.The ideal candidate will be responsible for:Delivering service excellence from check-in to check-out and everywhere in between.Completing various front office tasks, ensuring every day...


  • Melbourne, Victoria, Australia Osborne Richardson Full time

    Osborne Richardson is proud to partner with a leading Australian grocery company, seeking an exceptional Customer Experience Ambassador to drive customer satisfaction and loyalty.This role offers the opportunity to join a dynamic team and contribute to the growth of the business by delivering an outstanding customer experience. As a key member of the team,...


  • Melbourne, Victoria, Australia Vicinity Centres Full time

    Role PurposeThe Customer Service Ambassador plays a vital role in delivering exceptional customer experiences within our centres.This involves providing prompt, friendly, and informative services to ensure our guests have an enjoyable and hassle-free experience.

  • Customer Ambassador

    3 weeks ago


    Melbourne, Victoria, Australia 7-Eleven Full time

    We are seeking a Customer Ambassador to join our team at 7-Eleven. As a key member of our retail team, you will be responsible for delivering exceptional customer service and exceeding customer expectations. Your key responsibilities will include:Engaging with customers to understand and meet their needsProviding product recommendations and...


  • Melbourne, Victoria, Australia Accorhotel Full time

    About the RoleWe are seeking a highly skilled Customer Service Ambassador to join our team at Accorhotel. As a key member of our guest relations team, you will be responsible for delivering exceptional customer experiences and ensuring that our guests feel valued and cared for throughout their stay.


  • Melbourne, Victoria, Australia Wyndham Destinations Full time

    We are seeking a highly motivated and enthusiastic Customer Experience Ambassador to join our team at Wyndham Destinations.As a Customer Experience Ambassador, you will be responsible for delivering exceptional customer service to our guests and owners, providing them with a memorable experience that will keep them coming back. Your warm smile and welcoming...


  • Melbourne, Victoria, Australia Ovolo Group Full time

    Are you passionate about delivering exceptional customer experiences? We are seeking a talented Customer Experience Ambassador to join our dynamic team at Ovolo Group in Australia, Hong Kong, and Indonesia. This part-time role offers a unique opportunity to shine in a brilliant team environment, bringing your personality and sense of fun to work.We're...


  • Melbourne, Victoria, Australia Probe CX Full time

    About Probe CXWe are a customer-centric organization dedicated to providing exceptional service to our clients.Job SummaryWe are seeking a highly skilled Customer Service Ambassador to join our team. The successful candidate will be responsible for delivering world-class service to our customers, ensuring their needs are met efficiently and effectively.About...


  • Melbourne, Victoria, Australia Michael Page Full time

    Customer Service AmbassadorAbout Our ClientOur client is a distinguished Australian manufacturer and distributor specialising in fire safety, access solutions, and safe storage products, proudly serving customers throughout Australia and New Zealand.With a commitment to quality and innovation, they have established a strong reputation in the industry.Their...


  • Melbourne, Victoria, Australia Telstra Full time

    At Telstra, we're looking for a sales professional to join our dynamic retail team. As a Customer Service Ambassador, you'll be responsible for delivering exceptional customer experiences in our stores, providing product information, and driving sales growth.Provide quality customer service to all customersMaximise sales by sharing product knowledge with...


  • Melbourne, Victoria, Australia Hyatt Full time

    About the Role:As a Customer Service Ambassador at Park Hyatt Melbourne, you will be responsible for delivering exceptional customer experiences by providing tailored information about hotel facilities, Melbourne city attractions, and surrounding areas.Key Responsibilities:Ensure the smooth operation of the Concierge Desk on a daily basis.Be fully conversant...


  • Melbourne, Victoria, Australia Myob Full time

    About the RoleThe successful candidate will be responsible for managing high-value customers, driving long-term relationships, and educating employees about employee benefits, including novated leasing. This will involve utilizing a range of tools, such as webinars, presentations, on-site customer visits, expos, and employee-facing events.Your...


  • Melbourne, Victoria, Australia Michael Page Full time

    Unlock a Rewarding Career in Customer ServiceWe are seeking a skilled CUSTOMER SERVICE AMBASSADOR to join our team at Michael Page.This is an excellent opportunity for a dedicated and passionate individual who thrives in a fast-paced environment, delivering exceptional customer service to drive business outcomes.About Our ClientOur client is a leading global...


  • Melbourne, Victoria, Australia Bendigo and Adelaide Bank Full time

    About YouWe're looking for a motivated and customer-focused individual to join our team as a Customer Advisor. As a key ambassador for our branch, you'll play a vital role in helping our customers achieve their financial goals.Your Skills and ExperienceExtensive experience in customer service or sales environmentsDemonstrated competence in achieving...