Sephora Management Team Member

3 days ago

Melbourne, Victoria, Australia Sephora Full time

About the Role:

We are seeking a highly motivated and experienced retail professional to join our Management team in one of our Melbourne stores on a Full-Time (38hr) basis.

Key Responsibilities:

  • Lead by example and embody the Sephora experience, delivering a curated, innovative prestige beauty experience to customers.
  • Drive a selling culture to exceed KPIs and consistently raise the performance and capability of your team through coaching and supporting their growth and development.
  • Utilize and interpret reporting data to support operational decisions, working closely with the Store Manager, Assistant Store Manager, and fellow team members.
  • Facilitate open communication with your team, providing effective feedback and consistent communication with the Management team.
  • Serve as the point of contact when being the Manager in Charge (MIC) for client and cast member matters within a fast-paced environment, confidently making store decisions.

Requirements:

  • Previous retail management experience, with a proven track record in managing profit and loss, sales forecasting, people management & training, stock control, and visual merchandising.
  • Proficiency in using Microsoft Office Suite to interpret and input data for daily reporting.
  • A hands-on leader who loves being on the sales floor to motivate, coach, and help store team members succeed.
  • Passionate about excellent client service and experiential retail, ensuring the store represents the Sephora brand.
  • A drive for results, with a history of exceeding sales targets and KPIs.

What We Offer:

  • A dynamic and inclusive work environment, with opportunities for personal development and growth.
  • A competitive salary and benefits package, including gifted products, store discounts, and health and well-being initiatives.
  • The opportunity to work across all categories, from beauty and skincare to haircare and wellness, and to be part of a global luxury brand.

How to Apply:

If you are a motivated and experienced retail professional looking for a new challenge, please submit your application, including your resume and a cover letter outlining your experience and qualifications.

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