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Sephora Management Team Member
2 months ago
About the Role:
We are seeking a highly motivated and experienced retail professional to join our Management team in one of our Melbourne stores. As a key member of our team, you will be responsible for driving sales growth, leading a high-performing team, and delivering exceptional customer experiences.
Key Responsibilities:
- Lead by Example: Demonstrate Sephora's DNA by embodying our values and delivering a curated, innovative prestige beauty experience to customers.
- Drive Sales Growth: Exceed KPIs and consistently raise the performance and capability of your team through coaching and supporting their growth and development.
- Operational Excellence: Utilize and interpret reporting data to support operational decisions, working closely with the Store Manager, Assistant Store Manager, and fellow team members.
- Communication and Feedback: Facilitate open communication with your team by providing effective feedback and consistent communication with the Management team.
- Point of Contact: Serve as the point of contact when being the Manager in Charge (MIC) for client and cast member matters within a fast-paced environment.
Requirements:
- Previous Retail Management Experience: Proven track record of managing profit and loss, sales forecasting, people management & training, stock control, and visual merchandising.
- Technical Skills: Proficiency in using Microsoft Office Suite to interpret and input data for daily reporting.
- Leadership Style: Hands-on leader who loves being on the sales floor to motivate, coach, and help store team members succeed.
- Culture and Values: Passionate about excellent client service and experiential retail to ensure the store represents the Sephora brand.
- Results-Oriented: Drive for results with a history of exceeding sales targets and KPIs.
About Sephora:
Sephora is part of the Global Louis Vuitton Moet Hennessey Group, the world's largest luxury goods conglomerate. We have circa 30 stores across Australia and New Zealand, a growing online platform, and plans for expansion year on year. We offer diverse store opportunities and a head office based in Sydney CBD.
Equal Opportunity Employer:
Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
