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Floor Manager
2 months ago
About the Role:
We are seeking a highly motivated and experienced Floor Manager to join our team at Sephora. As a Senior Beauty Advisor, you will play a key role in leading the store team to deliver an exceptional client experience.
Key Responsibilities:
- Lead by example, embodying Sephora's DNA and delivering a curated, innovative prestige beauty experience to customers.
- Drive a selling culture to exceed KPIs and consistently raise the performance and capability of your team through coaching and supporting their growth and development.
- Utilize and interpret reporting data to support operational decisions, working closely with the Store Manager, Assistant Store Manager, and fellow team members.
- Facilitate open communication with your team, providing effective feedback and consistent communication with the Management team.
- Serve as the point of contact when being the Manager in Charge (MIC) for client and cast member matters within a fast-paced environment.
Requirements:
- Previous retail management experience, with a strong background in managing profit and loss, sales forecasting, people management, and training.
- Proficiency in using Microsoft Office Suite to interpret and input data for daily reporting.
- A hands-on leader who loves being on the sales floor to motivate, coach, and help team members succeed.
- Passionate about excellent client service and experiential retail to ensure the store represents the Sephora brand.
- A drive for results, with a history of exceeding sales targets and KPIs.
About Sephora:
Sephora is part of the Global Louis Vuitton Moet Hennessey Group, the world's largest luxury goods conglomerate. We have a growing online platform and plan to expand year on year. We offer diverse store opportunities and a head office based in Sydney CBD.
What We Offer:
- A dynamic and inclusive work environment.
- Opportunities for career growth and development.
- A competitive salary and benefits package.
- A fun and social calendar.
