Administrative Assistant

5 days ago


Wollongong City Council, Australia STM Trucks and Machinery Full time
About STM Trucks and Machinery

STM Trucks and Machinery is a family-owned and operated business with a rich history of over 45 years in the industry. We have a strong presence in Southwest Sydney, Wollongong, and Canberra, with a diverse range of clients across various sectors, including transport, warehousing, construction, infrastructure, civil works, waste management, and government bodies.

Job Summary

We are seeking an experienced and skilled Receptionist/Service Administrator to join our growing Unanderra branch. As a key member of our administrative team, you will be responsible for providing exceptional customer service, managing administrative tasks, and supporting our sales and service teams.

Key Responsibilities
  • Customer Service: Professionally answer and screen phone calls, manage walk-in and phone enquiries, and warmly greet visiting suppliers and clients.
  • Administrative Tasks: Maintain a clean and presentable reception area, print and collate documents, update staff phone and email directories, and coordinate incoming and outgoing mail.
  • Financial Management: Reconcile bank receipts and deposits, and liaise with clients for service and repair bookings.
  • Repair Order Management: Process and file repair order paperwork, and perform other general administrative duties as required.
Requirements
  • Experience in a similar role, preferably in a sales or service environment.
  • Well-presented, spoken, and proactive individual with excellent communication skills.
  • Attention to detail and a sense of urgency.
  • Multitasking and ability to take instruction from multiple staff members.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook.
  • Driver's license and access to a vehicle.
What We Offer
  • Long-term employment with a stable and growing company.
  • Training and support to help you succeed in your role.
  • A great working environment with a collaborative and high-achieving team.
  • Competitive remuneration package.
How to Apply

If you are a motivated and organized individual with excellent customer service skills, please submit your resume via the link below. We look forward to hearing from you



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