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Claims Specialist
2 months ago
We are seeking a highly skilled and compassionate Claims Specialist to join our team in Sydney. As a key member of our Emergency Services portfolios, you will play a vital role in helping injured workers return to employment.
Your primary responsibility will be to manage a portfolio of workers compensation claims, focusing on physical and psychological based injuries. You will build and maintain relationships with various stakeholders, including injured workers, employers, doctors, and rehabilitation providers, to ensure timely and safe return to work outcomes.
To succeed in this role, you will need to be proactive, self-motivated, and able to think creatively when engaging with stakeholders. You will also need to be empathetic, resilient, and able to work well under pressure.
About You- You have a degree in psychology or a similar health science field.
- You have experience in customer service and are able to work well within a team.
- You are passionate about helping people and can handle challenging conversations.
- You are proactive, self-motivated, and able to think creatively.
- You are empathetic, resilient, and able to work well under pressure.
We are a leading Workers Compensation and Personal Injury Claims Management business, committed to helping people get their lives back through ongoing support during their return-to-work journey. We foster a learning culture that allows for continuous investment in our employees, ensuring a long-term career here at EML.
We offer a vibrant, collaborative, and innovative team culture, flexibility to work from home, a corporate wellbeing program, access to discounts at over 350 retailers, and comprehensive learning and development support.