Claims Officer

1 week ago


Eight Mile Plains, Queensland, Australia Talentpath Full time

About the Role

We are seeking a dedicated and customer-focused individual to join our claims team as a Claims Officer - Flood Response Specialist. In this role, you will provide excellent customer service by addressing inquiries and feedback promptly, offering accurate information and resolving complaints professionally.

About You

  • You will have previous contact centre experience and a passion for supporting the community in tough times.
  • You will be committed to Queensland's resilience during weather events and able to work on a Mon-Sun rotating roster.
  • You will be ready to learn and train in the ever-changing insurance space.

What's in it for you?

  • You will have the opportunity to seize a 6-month temporary contract with a possibility of extension or permanency.
  • You will receive a competitive salary of $35.88/hour + Superannuation.
  • You will participate in a comprehensive 4-week training program.
  • You will have the opportunity to progress and transition to different areas of the business.

About the Organisation

RACQ has helped Queenslanders during tough times since 1905 and is now seeking experienced individuals to assist with recent and upcoming floods and storms.


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