Claims Management Specialist

1 month ago


Eight Mile Plains, Queensland, Australia RACQ Full time
Claims Management Officer Overview

RACQ is expanding its Property team and seeking dedicated individuals to help elevate our talent pool.

This role empowers you to manage a diverse portfolio of property claims, ensuring a seamless and positive experience for our members.

Key responsibilities include empathetic claims management, claims handling, high-quality customer service, negotiation and transparency, and collaborative engagement.

We're committed to ensuring our members achieve the best possible outcomes, and we need team players like you to help us make that happen.

Enjoy a dynamic and supportive team environment where new challenges and learning opportunities are always on the horizon.

Key Benefits:
  • Competitive compensation: $35.40 per hour + superannuation + penalty rates
  • Flexible work arrangements: hybrid work model with the possibility to work from home after 1-3 months
  • Rotating roster: full-time 37.5 hours/week across 7 days a week
  • Supportive leadership and regular coaching
  • Professional development opportunities and career growth


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