Claims Management Specialist

2 days ago


Eight Mile Plains, Queensland, Australia Talentpath Full time

About the Role

We are seeking a talented Claims Management Specialist to join our team in a temporary capacity. As a Claims Officer, you will provide excellent customer service by addressing inquiries and feedback promptly, offering accurate information and resolving complaints professionally.

In this role, you will build trust and maintain relationships with customers and their representatives, handle inquiries via phone, email, and live chat, and process claims accurately and efficiently.

About You

  • Previous contact centre experience is desired.
  • Previous experience in claims management or case management is desired.
  • Insurance experience is a plus, but not required.
  • You possess knowledge of the claims process and are passionate about supporting the community in tough times.
  • You are committed to Queensland's resilience during weather events.
  • You are able to work on a Mon-Sun rotating roster.
  • You are ready to learn and train in the ever-changing insurance space.

Talentpath wants to connect with you to discuss this exciting opportunity. Contact us today to learn more and explore how you can be a part of our team.



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