Claims Management Officer
5 days ago
About the role
We are seeking a Claims Management Officer to join our team at RACQ. As a Claims Management Officer, you will be responsible for managing claims from inception to settlement, ensuring our members have a positive experience in their time of need.
About you
- You will have excellent customer service skills and a desire to help others.
- You will thrive in a fast-paced environment and be able to build meaningful relationships with colleagues.
- You will have strong time management, problem-solving, and negotiation skills.
- You will be eager to learn and have a can-do attitude.
Why join RACQ?
RACQ is committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you, and how we can help you find your balance.
We are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.
What we offer you;
Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:
- Financial benefits and discounts on a range of banking, assistance and insurance products
- Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest and EKKA
- A range of flexible working and leave options, including 12 weeks paid parental leave, 2 weeks paid non-primary caregiver leave and purchased leave up to 4 weeks per year
- Prioritise your wellbeing with our onsite and virtual health hub, discounts on health programs and access to wellbeing initiatives such as yoga
- Invest in your development with in-house development programs and online courses.
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