Claims Management Officer

4 weeks ago


Eight Mile Plains, Queensland, Australia RACQ Full time
Job Description

At RACQ, we're seeking a Claims Management Officer - Property to join our team. As a key member of our Property team, you'll be responsible for managing a diverse portfolio of property claims, ensuring a seamless and positive experience for our members.

Key Responsibilities
  • Manage a diverse portfolio of property claims, from straightforward to complex.
  • Ensure a seamless and positive experience for our members.
  • Work closely with internal and external stakeholders to resolve claims efficiently.
  • Apply and interpret Product Disclosure Statements (PDS) and other relevant documentation to inform decision-making.
  • Participate in coaching sessions and ongoing training to enhance skills and grow in the role.
What We Offer
  • Competitive compensation package, including hourly rate, superannuation, and penalty rates.
  • Flexible work arrangements, including hybrid work model and free onsite parking.
  • Rotating roster, with full-time hours across 7 days a week.
  • Supportive leadership and regular coaching to ensure success.
  • Professional development opportunities, including dedicated onboarding process and ongoing training.
About RACQ

RACQ is a leading provider of insurance and financial services in Queensland. We're committed to delivering better, smarter solutions that deliver more security and prosperity for Queenslanders. Our team is passionate about building a diverse and inclusive workplace, and we're committed to inclusion, particularly for people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability-related barriers in securing employment.



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