Customer Experience Specialist

4 weeks ago


Manly Vale, Australia Coles Full time

About Coles Local

Coles Local is a place where foodies come together to share their passion for good food. We're a team of like-minded individuals who take pride in our products and have a true passion for quality, presentation, and exceptional customer experiences.

The Role

We're looking for a talented individual to join our team as a Customer Experience Specialist. As a key member of our team, you'll work across all areas of the store, from replenishment to fresh produce to service checkouts, making no two days ever the same. You'll also play an important role in the Coles Local experience by providing tips on recipes and talking through live cooking demonstrations.

About You

  • You'll have a commitment to providing great customer experiences by working with enthusiasm, energy, and pace.
  • You'll be knowledgeable about our products and able to answer customer queries with confidence.
  • You'll be active and able to work on your feet for long periods of time, with some moderate to heavy lifting and reaching required.
  • You'll be available to work flexible hours across our store trading days, including early mornings, evenings, and weekends.

What We Offer

We're committed to creating a workplace that's safe and respectful for our team. We offer flexible work, additional leave, and parental leave entitlements. We're also continuing to build a gender equitable team and a culture that's just as diverse, inclusive, and welcoming as the communities we serve.

Get in Touch

We're excited to hear from you if you're passionate about good food and providing great customer experiences. Please apply now to take your next step into something bigger.



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