Customer Service Expert

1 week ago


Manly Vale, Australia Kennards Self Storage Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as an Assistant Manager at Kennards Self Storage. As a key member of our operations team, you will be responsible for maintaining the facility to a high standard, providing exceptional customer service, and supporting the Centre Manager in the day-to-day operations of the facility.

Key Responsibilities
  • Provide exceptional customer service, ensuring that our customers have a positive experience at our facility.
  • Maintain the facility to a high standard, including cleaning, maintenance, and repairs.
  • Support the Centre Manager in the day-to-day operations of the facility, including managing staff, inventory, and customer interactions.
  • Work closely with the Centre Manager to achieve set KPI targets and drive business growth.
  • Contribute to a positive and inclusive team culture, promoting a culture of constructive feedback, encouragement, and achievement.
What We Offer
  • Market leading remuneration and benefits package.
  • 4 weeks of on-the-job training and development opportunities.
  • Ongoing training and personal development programs.
  • SIP (Self Improvement Program) - complete any course you desire, and we will contribute $299 towards it.
  • A unique company culture that is ideally suited to anyone looking for a more collaborative and less competitive workplace.
Why Kennards Self Storage?

We are a proud Australian family-owned business with a passion for innovation and customer service. Our team members are empowered to make decisions, achieve, grow, and prosper in a supportive and inclusive environment. We believe in giving our team members the freedom to be themselves, while encouraging and developing each individual to become the best they can be.



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