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Fitness First Membership Consultant
1 month ago
Unlock your potential with Fitness First as a Member Support Consultant.
About UsWe are proud to be part of Fitness and Lifestyle Group (FLG), a leading fitness brand with 500+ physical locations across the globe. Our mission is to empower people to live happier, healthier, and more active lives.
Your OpportunityThis is an exciting role for someone who is passionate about sales, customer service, and building strong relationships. As a Member Support Consultant, you will be responsible for driving membership growth by performing outreach activities, generating leads, and providing exceptional customer service.
You will have the opportunity to interact with people from all walks of life, inspiring them to take action towards their physical, mental, and emotional wellness. No two days are the same in this role, and you will have the chance to develop new skills and build a successful career.
Responsibilities- Contribute to club sales budget through sales promotions and referrals campaigns
- Generate and convert high-quality sales leads through community outreach, seeking referrals, and identifying new business opportunities
- Achieve the required number of lead contacts via telephone to maximise sales opportunities
- Provide sales presentations and tours to prospective members
- Create great member journeys through positive and personalised interactions
- Achieve successful outcomes to enquiries
- Open and close the club as per the club roster
- Active involvement in member retention programs, inspiring members to continue their fitness journey
- Current First Aid & CPR certificate
- A problem-solving mindset – you can provide solutions that meet the needs of our potential members
- A gift for communication – you can talk to anyone with ease, and inspire them to take action
- Drive – you are goal-focused and continuously looking for new ways to excel yourself
- A team player – you can rally through the hard times and celebrate personal and team success
- Customer focused – you can build rapport with people of all backgrounds and are motivated to help them achieve their goals
We offer a competitive salary range of $60,000-$65,000 per annum, made up of base salary and commission, plus superannuation benefits. You will also receive a complimentary Platinum Fitness First membership and access to our industry-leading learning and development content.
In addition, we offer career opportunities with Fitness and Lifestyle Group, Asia Pacific's largest diversified fitness group. Develop your career across our brands, locations, and disciplines, and take advantage of our recognition for service awards program.
Elevate your professional and personal growth with access to our FLG Learning Hub, featuring over 90,000 online courses. From mastering languages to becoming a presentation pro, and from acing customer service to ruling social media, we've got what you need to excel.
