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Sales and Business Development Executive

2 months ago

Gold Coast, Queensland, Australia Ennismore Full time
Job Title: Sales Executive

Job Summary:

The Sales Executive is a key member of the Ennismore team, responsible for driving revenue growth through effective sales strategies and client relationship management. Reporting to the Director of Sales, this role involves both proactive and reactive sales efforts to attract new clients and retain existing ones, ensuring the resort's continued success and market presence.

Key Responsibilities:

  1. Business Development: Actively promote Mondrian Gold Coast's luxury accommodations, F&B offerings, and services to corporate clients, travel agencies, event planners, and other potential customers.
  2. Sales Strategy: Identify and pursue new business opportunities to achieve and exceed sales targets, focusing on group bookings and corporate accounts.
  3. Client Relationships: Develop and maintain strong relationships with clients to maximize repeat business and referrals.
  4. Sales Proposals: Prepare and present compelling sales proposals, presentations, and contracts tailored to the specific needs and preferences of prospective clients.
  5. Sales Strategy Ownership: Develop and own a sales strategy to achieve targets.
  6. Industry Representation: Attend industry events, trade shows, and networking functions to represent the property.
  7. Market Intelligence: Stay informed about market trends and competitor activities.
  8. Record Keeping: Maintain accurate and up-to-date records of sales activities, client interactions, and market research using CRM software.
  9. Reporting: Provide regular sales reports, forecasts, and insights to the management team, highlighting achievements, challenges, and opportunities for growth.
  10. Support to Sales Managers: Assist Sales Managers with related duties and special projects as assigned by the Director of Sales.

Requirements:

  • Proven experience in business development, sales, or account management within luxury resorts/hotels or related industry.
  • Strong understanding of sales strategies and techniques, with a track record of achieving revenue targets.
  • Excellent negotiation, communication, and interpersonal skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Proficiency in Microsoft Office Suite.
  • Experience in Opera PMS and Sales systems such as ANAIS, Cvent, and Delphi is highly desirable.
  • Must have valid Australian Working Rights.