Client Relationship Manager

2 days ago


Brisbane, Queensland, Australia Atturra Full time
About Atturra

Atturra is a leading advisory and IT solutions company, recognized for its expertise in delivering innovative technology projects that drive business growth and transformation.

With a strong presence in Australia, New Zealand, Singapore, and Hong Kong, Atturra has a team of over 850 employees who are passionate about making a real difference in people's lives.

Job Summary

We are seeking an experienced Client Relationship Manager to join our team and play a key role in driving strategic account development and client experience. As a Client Relationship Manager, you will be responsible for planning, developing, and implementing initiatives to enhance client satisfaction and retention.

Key Responsibilities
  • Account Management: Develop and maintain strong relationships with key clients, identifying opportunities to drive growth and improve client satisfaction.
  • Strategic Planning: Collaborate with cross-functional teams to develop and implement strategic plans to achieve business objectives.
  • Client Communication: Serve as the primary point of contact for clients, providing exceptional communication and support to ensure their needs are met.
  • Process Improvement: Identify opportunities to improve client processes and operations, implementing changes to drive efficiency and growth.
  • Reporting and Analysis: Track and analyze key metrics to measure client satisfaction and retention, providing insights to inform business decisions.
Requirements
  • Education: Bachelor's degree in business, IT, or a related field.
  • Experience: 2+ years of experience in a business-facing role, with a strong understanding of business functions and operations.
  • Skills: Excellent communication and presentation skills, with the ability to build strong relationships with clients and stakeholders.
  • Technical Skills: Proficient in Microsoft Office, including Excel, PowerPoint, and Word, as well as CRM software.
What We Offer

Atturra offers a dynamic and supportive work environment, with opportunities for career growth and development. We are committed to diversity and inclusion, and welcome applications from all candidates.



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