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Client Relationship Manager

2 months ago

Brisbane, Queensland, Australia businessDEPOT Full time

Overview:

We are seeking experienced Managers and/or Senior Managers who resonate with our core values and culture. Your role will center around engaging with clients and assisting them in realizing their objectives.

Key Responsibilities:

  • Act as a primary contact for a portfolio of clients from day one, ensuring their needs are met with exceptional service.
  • Foster strong relationships with clients, understanding their business challenges and providing tailored solutions.
  • Collaborate with team members to deliver high-quality service, emphasizing teamwork and shared success.

Ideal Candidate:

  • Possesses a robust background in accounting and demonstrated leadership capabilities.
  • Holds CA/CPA qualifications.
  • Exhibits a genuine passion for client service and proactive problem-solving.
  • Has the ability to simplify complex financial concepts for clients.
  • Is adaptable and open to innovative approaches in client service.

Role Expectations:

  • Focus on client satisfaction and experience.
  • Utilize Xero software for client-related tasks.
  • Balance hands-on work with strategic responsibilities.
  • Engage with small to medium-sized businesses across various sectors.
  • Contribute to a collaborative and supportive team environment.

Personal Attributes:

  • Analytical thinker with a broad perspective.
  • Skilled in building and nurturing client relationships.
  • Approachable and trustworthy, with a nurturing leadership style.
  • Open to constructive feedback and communication.
  • Proactive and solution-oriented in approach.

We value a friendly workplace culture that supports flexible working arrangements. If you seek a role that aligns with your professional values and offers growth opportunities, we encourage you to explore this position further.