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Client Relationship Manager
2 months ago
Position Overview
We are seeking a dedicated Account Manager to oversee our Professional (out of home) sector. This role focuses on developing new client relationships primarily within the Clubs & Leisure sectors while also managing a portfolio of existing accounts in the Hospitality, Healthcare, and Café markets. You will have access to renowned brands such as Piazza D'oro, Espresso di Manfredi, L'OR, Pickwick, and Moccona to support your sales initiatives.
Team Environment
As part of a knowledgeable and supportive team, you will gain invaluable insights into the coffee industry. Your responsibilities will primarily involve fieldwork to acquire new clients and nurture existing relationships, with one designated day for administrative tasks and team collaboration.
Key Responsibilities
- Identify and secure new business opportunities within your assigned segments.
- Manage a direct customer base of approximately 50 accounts.
- Enhance revenue and profitability by recognizing growth potential with current clients.
- Collaborate effectively with various stakeholders to ensure clear communication and accountability.
- Take charge of account management, financial assessments, and strategic decision-making for business development.
- Establish a structured call cycle while maintaining flexibility in your approach.
Qualifications
We are looking for candidates with the following qualifications:
- Proven sales experience, preferably in sectors such as Cafés, Hotels, Healthcare, and Clubs.
- Background in the coffee industry is advantageous.
- Strong passion for coffee and the ability to engage clients professionally.
- Comfortable working independently while also being a team player.
- Proactive attitude with enthusiasm for exploring commercial opportunities.
- Experience with CRM systems is preferred.
- Proficiency in Microsoft PowerPoint and Excel.
- Valid driver's license and long-term work rights in Australia.
Benefits
What we offer:
- Competitive salary with superannuation contributions and bonus potential.
- Comprehensive support, training, and onboarding programs.
- Flexible working hours, including early finishes on Fridays during daylight saving months.
- Company vehicle with a fuel card for business use.
- Access to complimentary coffee and tea on-site, along with quarterly staff orders.
- Opportunity to purchase additional annual leave.
- A dynamic and enthusiastic team environment.
If you are ready to embrace a new challenge, we encourage you to apply and share your motivation for joining JDE Peet's in this role.
Diversity and Inclusion Commitment
At JDE Peet's, we are committed to fostering a diverse, equitable, and inclusive workplace where everyone can thrive. We do not tolerate discrimination based on race, ethnicity, gender, sexual orientation, religion, nationality, age, disability, or any other protected characteristic.
About JDE Peet's
JDE Peet's is a leading global coffee and tea company, serving millions of cups daily and operating in over 100 countries. With a rich history and a portfolio of over 50 brands, we are dedicated to sustainability and responsible sourcing.
