Customer Success Advocacy Specialist
4 weeks ago
Xplor Education is a leading provider of cloud-based, intuitive technology solutions for small and medium-sized businesses. We empower business owners to focus on what they love by managing all the hassles of running and growing their business.
-
Risk Management Specialist
3 weeks ago
Melbourne, Victoria, Australia AIA Full timeAIA is seeking a skilled Risk Management Specialist to join their team in customer advocacy. This role will focus on delivering a high-performing risk culture and ensuring customer obligations are met through effective processes, procedures, controls, and reporting.Key ResponsibilitiesIDentify and investigate incidents, providing assistance and coordination...
-
Customer Advocacy Director
4 weeks ago
Melbourne, Victoria, Australia NAB - National Australia Bank Full timeAbout the RoleWe are seeking a seasoned professional to lead our Customer Advocacy efforts, ensuring the voice of the customer is embedded throughout our value chain. As Head of Customer Advocacy, you will define, execute, and elevate leadership focus on customer obsession.Key ResponsibilitiesIdentify systemic issues and opportunities to generate better...
-
Customer Success Specialist
3 weeks ago
Melbourne, Victoria, Australia Xplor Full timeAbout XplorXplor Technologies is a global platform combining SaaS with embedded payments, and tools to help businesses grow and succeed. We serve over 106,000 customers who processed over $37 billion in payments across 20 markets.Job OverviewWe are seeking a CUSTOMER SUCCESS SPECIALIST to join our team in Melbourne. As a Customer Success Specialist, you will...
-
Senior Customer Success Strategist
4 weeks ago
Melbourne, Victoria, Australia Myob Full timeAbout the RoleAs a Senior Customer Success Strategist at Myob, you will be responsible for managing high-value customers and driving long-term relationships. You will work closely with the B2B Sales Team and Employers to design and implement a successful go-to-market strategy.Your Day-to-DayManaging key accounts while ensuring customer advocacy and...
-
Customer Success Professional
1 month ago
Melbourne, Victoria, Australia Talent International Full timeAbout the Role:This is an exciting opportunity for a Customer Success Manager to join our team and drive growth in the Cyber Security industry. As a key member of our sales team, you will be responsible for managing a portfolio of existing customers, building strong relationships, and working closely with stakeholders across the company.Key...
-
Head of Public Advocacy
17 hours ago
Melbourne, Victoria, Australia HESTA Super Fund Full timeAbout YouWe seek an exceptional leader who thrives in complex environments, possesses outstanding communication skills, and is passionate about creating lasting change.A great day at work is sharing team successes, seeing colleagues grow and develop, and being energized by working under pressure.You will model positive, creative energy within a collaborative...
-
Customer Success and Growth Lead
4 weeks ago
Melbourne, Victoria, Australia Neota Full timeWe are seeking a skilled Customer Success Manager to join our team at Neota, a leading no-code automation cloud platform company.Estimated Salary: $85,000 - $110,000 per yearAbout Us:Neota is a rapidly growing software company that empowers customers to build and deploy bespoke expert automation system applications without coding expertise. Our clients...
-
Empower Climate Change Advocacy Specialist
4 weeks ago
Melbourne, Victoria, Australia Global Strategic Communications Council Full timeCompany OverviewThe Global Strategic Communications Council (GSCC) is a network of communications professionals dedicated to supporting global climate change efforts.SalaryA competitive remuneration package, varying according to experience and location, will be offered.Job DescriptionWe are seeking an experienced Empower Climate Change Advocacy Specialist to...
-
Customer Portfolio Manager
4 weeks ago
Melbourne, Victoria, Australia BOQ Specialist Full timeAbout the OpportunityWe are seeking an experienced Customer Portfolio Manager to join our team at BOQ Specialist. In this role, you will be responsible for managing a diverse portfolio of customers, with a focus on customer retention and growth.
-
Customer Success Manager
1 month ago
Melbourne, Victoria, Australia PSC Biotech Full timeJob DescriptionPSC Biotech Corporation is seeking a skilled Customer Success Specialist to join our team. As a key member of our Implementation Team, you will be responsible for managing client requests and ensuring the successful execution of our mission.The ideal candidate will possess excellent communication and project management skills, with the ability...
-
Customer Success Specialist
3 weeks ago
Melbourne, Victoria, Australia Bendigo and Adelaide Bank Full timeAt Bendigo and Adelaide Bank, we're on a mission to empower our customers to achieve their dreams. As a Customer Relationship Officer, you'll play a vital role in helping us deliver exceptional customer experiences.We're looking for someone who is passionate about building strong relationships with our customers. If you have excellent communication skills...
-
Product Support Specialist
1 month ago
Melbourne, Victoria, Australia InEight Full timeAbout the Role:InEight is seeking a highly skilled Product Support Specialist - Customer Success to join our team in Australia. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers who are primarily engineers working on large scale construction projects.Key Responsibilities:Gather Complete...
-
Strategic Customer Engagement Specialist
3 weeks ago
Melbourne, Victoria, Australia Myob Full timeAbout the OpportunityWe are seeking an experienced Strategic Customer Engagement Specialist to join our team at MYOB Flare. As a Key player in our business, you will be responsible for managing high-value customers and driving long-term relationships.As a Relationship Manager, you will proactively engage with customers, educate employees about employee...
-
Customer Success Specialist
4 weeks ago
Melbourne, Victoria, Australia Bendigo and Adelaide Bank Full timeAbout usBendigo and Adelaide Bank is a unique bank that prioritizes community over profit. Our mission is to feed into prosperity, not off it.As a Personal Banker at Bendigo and Adelaide Bank, you will be part of a team that makes a real impact in customers' lives. You will analyze their situations to deliver tailored solutions that help them thrive.You will...
-
Customer Experience Champion
1 month ago
Melbourne, Victoria, Australia Vocus Group Full timeAbout the RoleWe are seeking a highly skilled and compassionate Customer Advocacy Specialist to join our team in Melbourne.As a Customer Advocacy Specialist, you will be responsible for owning a portfolio of customers facing extreme financial difficulties, including those impacted by family violence, life support, and COVID-19 pandemic. Your primary goal...
-
Customer Success Advocate
1 month ago
Melbourne, Victoria, Australia Xplor Full timeAbout This OpportunityXplor is seeking a skilled Customer Success Advocate to join our Melbourne-based team. As a key member of our Customer Success team, you will play a critical role in ensuring our customers achieve success with our platform.Key ResponsibilitiesProvide exceptional customer support and guidance on the effective use of our platform to...
-
Customer Experience Liaison
4 weeks ago
Melbourne, Victoria, Australia Customer Engagement Centre Full timeJob DescriptionWe are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team.About the RoleThis is a hybrid working arrangement, with a mix of remote and on-site work. The successful candidate will be required to perform national police checks.Key Responsibilities:Provide exceptional customer service through...
-
Financial Hardship Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Vocus Group Full timeAbout the RoleWe are seeking a highly skilled Financial Hardship Support Specialist to join our team in Melbourne. As a key member of our customer advocacy team, you will be responsible for providing exceptional support to customers facing extreme financial difficulties.
-
Customer Success Manager
1 hour ago
Melbourne, Victoria, Australia Lyrebird Health Full timeThis is an exciting opportunity to join Lyrebird Health, a leading company in AU, as a Customer Success Manager. With a rapidly growing team, you will play a crucial role in driving customer satisfaction and growth.The Customer Success Manager at Lyrebird Health focuses on building lasting relationships with SMB customers, ensuring they derive maximum value...
-
Customer Engagement Associate
4 weeks ago
Melbourne, Victoria, Australia Customer Engagement Centre Full timeAbout the RoleThis role is a key position within our Customer Engagement Centre, supporting internal stakeholders across all business units and assisting with the customer journey. Reporting to the Senior Customer Engagement Associate, you will be responsible for:Providing superior customer service capabilities, prioritizing the customer experience at all...