Customer Success Specialist

5 days ago


Melbourne, Victoria, Australia Bendigo and Adelaide Bank Full time

About us

Bendigo and Adelaide Bank is a unique bank that prioritizes community over profit. Our mission is to feed into prosperity, not off it.

As a Personal Banker at Bendigo and Adelaide Bank, you will be part of a team that makes a real impact in customers' lives. You will analyze their situations to deliver tailored solutions that help them thrive.

You will bring your extensive experience in customer service or sales environments, ability to build relationships and rapport with customers and colleagues, eagerness to understand and share what makes our bank different, and understanding of financials and business performance.

We offer exceptional benefits, including great work-life balance and flexibility. You will have the opportunity to take your learning to the next level with on-the-job training and internal and external development opportunities.

The salary for this role is estimated to be around $60,000 - $80,000 per annum, depending on location and experience.

Key Responsibilities:

  • Delivering exceptional customer service
  • Building relationships with customers and colleagues
  • Finding solutions to meet customers' needs
  • Providing consumer lending and other financial solutions

Required Skills and Qualifications:

  • Extensive experience in customer service or sales
  • Ability to build relationships and rapport
  • Eagerness to learn and share knowledge
  • Understanding of financials and business performance

Benefits:

  • Great work-life balance and flexibility
  • Opportunity for professional growth and development
  • Competitive salary and benefits package

About the Role:

This is a permanent, part-time role located at our Yarram Branch. The roster is 70 hours per fortnight, Monday to Friday 8:45am-4:45pm.

About Us:

We are committed to being an inclusive workplace and welcome applications from diverse candidates.



  • Melbourne, Victoria, Australia Avepoint Full time

    About the RoleWe are seeking a highly motivated Customer Success Specialist to join our team at AvePoint. As a key member of our Customer Success Team, you will work closely with our customers to ensure they get the most out of our cloud solutions. Your primary focus will be on providing technical enablement, training, and support to our customers, helping...


  • Melbourne, Victoria, Australia CreditorWatch Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Success Specialist to join our team at CreditorWatch. As a key member of our Customer Experience Group, you will be responsible for delivering exceptional customer experiences across our product suite.Your primary focus will be on identifying, supporting, and delivering engaging...


  • Melbourne, Victoria, Australia CreditorWatch Full time

    Customer Success Role at CreditorWatchWe are seeking a highly motivated and experienced Customer Success Specialist to join our team at CreditorWatch. As a key member of our Customer Experience Group, you will be responsible for identifying, supporting, and delivering engaging customer experiences across our product suite.Your primary focus will be on...


  • Melbourne, Victoria, Australia CreditorWatch Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Success Specialist to join our team at CreditorWatch. As a key member of our Customer Experience Group, you will be responsible for delivering exceptional customer experiences across our product suite.Your primary focus will be on identifying, supporting, and delivering engaging...


  • Melbourne, Victoria, Australia CreditorWatch Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Success Specialist to join our team at CreditorWatch. As a key member of our Customer Experience Group, you will be responsible for delivering exceptional customer experiences across our product suite.Your primary focus will be on identifying, supporting, and delivering engaging...


  • Melbourne, Victoria, Australia CreditorWatch Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Success Specialist to join our team at CreditorWatch. As a key member of our Customer Experience Group, you will be responsible for delivering exceptional customer experiences across our product suite.Your primary focus will be on identifying, supporting, and delivering engaging...


  • Melbourne, Victoria, Australia BOQ Specialist Full time

    About the OpportunityWe are seeking an experienced Customer Portfolio Manager to join our team at BOQ Specialist. In this role, you will be responsible for managing a diverse portfolio of customers, with a focus on customer retention and growth.


  • Melbourne, Victoria, Australia PSC Biotech Full time

    Job DescriptionPSC Biotech Corporation is seeking a skilled Customer Success Specialist to join our team. As a key member of our Implementation Team, you will be responsible for managing client requests and ensuring the successful execution of our mission.The ideal candidate will possess excellent communication and project management skills, with the ability...


  • Melbourne, Victoria, Australia Goodlife Health Clubs Full time

    About Goodlife Health ClubsWe are a leading Australian fitness organisation with a mission to inspire people to achieve great things. Our 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia serve over 270,000 members.Role OverviewThe Member Support Consultant plays a vital role in building and maintaining a thriving membership...


  • Melbourne, Victoria, Australia InEight Full time

    About the Role:InEight is seeking a highly skilled Product Support Specialist - Customer Success to join our team in Australia. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers who are primarily engineers working on large scale construction projects.Key Responsibilities:Gather Complete...


  • Melbourne, Victoria, Australia Xplor Education Full time

    Job SummaryWe are seeking a skilled Customer Success Coordinator to join our team in Melbourne. This role is perfect for those who thrive in fast-paced environments, enjoy working with customers, and are passionate about delivering exceptional experiences.


  • Melbourne, Victoria, Australia SevenRooms Full time

    About SevenRoomsSevenRooms is a guest experience and retention platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business. Trusted by thousands of hospitality operators around the world, SevenRooms powers tens of millions of guest experiences each month across both on- and off-premises.Our platform...


  • Melbourne, Victoria, Australia Neota Full time

    Career Opportunities at NeotaWe are a no-code automation cloud platform for the legal industry, serving top law firms, large corporations, and educational institutions. Our company culture emphasizes collaboration, creativity, and employee growth.Customer Success Manager PositionAs a key player in our organization, the Customer Success Manager will be...


  • Melbourne, Victoria, Australia Neota Full time

    Customer Success ManagerWe are seeking a talented and proactive Customer Success Manager to join our growing team at Neota. As a key player in our organization, you will be responsible for ensuring the success and satisfaction of our valued clients.Key Responsibilities:Proactive Outreach: Initiate and maintain proactive communication with clients to...


  • Melbourne, Victoria, Australia ClickView Full time

    Customer Success ManagerClickView is seeking a high-performing Customer Success Manager (CSM) to play a valuable role in delivering a rewarding customer experience. The CSM will ensure OKRs around engagement, interactions, and usage targets are met. This role involves being a thought leader in education and an advocate for ClickView and its resources. It...


  • Melbourne, Victoria, Australia Neota Full time

    Customer Success ManagerWe are seeking a results-driven and proactive Customer Success Manager to join our growing team at Neota, a no-code automation cloud platform that empowers our customers to build and deploy bespoke expert automation system applications without coding expertise.Key Responsibilities:Proactive Outreach: Initiate and maintain proactive...


  • Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Job DescriptionWe are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team.About the RoleThis is a hybrid working arrangement, with a mix of remote and on-site work. The successful candidate will be required to perform national police checks.Key Responsibilities:Provide exceptional customer service through...


  • Melbourne, Victoria, Australia Xplor Full time

    About This OpportunityXplor is seeking a skilled Customer Success Advocate to join our Melbourne-based team. As a key member of our Customer Success team, you will play a critical role in ensuring our customers achieve success with our platform.Key ResponsibilitiesProvide exceptional customer support and guidance on the effective use of our platform to...


  • Melbourne, Victoria, Australia ClickView Full time

    Customer Success ManagerAt ClickView, we are seeking a highly skilled Customer Success Manager to join our team. This role will be responsible for building and maintaining strong relationships with our customers, ensuring they achieve their goals and objectives through the use of our platform.Key Responsibilities:Develop and maintain in-depth knowledge of...


  • Melbourne, Victoria, Australia Neota Full time

    Customer Success LeaderWe are seeking a proactive and customer-focused professional to join our team as a Customer Success Leader. As a key player in our organization, you will be responsible for ensuring the success and satisfaction of our valued clients.Key ResponsibilitiesInitiate and maintain proactive communication with clients to understand their...