Customer Success Specialist
5 days ago
About us
Bendigo and Adelaide Bank is a unique bank that prioritizes community over profit. Our mission is to feed into prosperity, not off it.
As a Personal Banker at Bendigo and Adelaide Bank, you will be part of a team that makes a real impact in customers' lives. You will analyze their situations to deliver tailored solutions that help them thrive.
You will bring your extensive experience in customer service or sales environments, ability to build relationships and rapport with customers and colleagues, eagerness to understand and share what makes our bank different, and understanding of financials and business performance.
We offer exceptional benefits, including great work-life balance and flexibility. You will have the opportunity to take your learning to the next level with on-the-job training and internal and external development opportunities.
The salary for this role is estimated to be around $60,000 - $80,000 per annum, depending on location and experience.
Key Responsibilities:
- Delivering exceptional customer service
- Building relationships with customers and colleagues
- Finding solutions to meet customers' needs
- Providing consumer lending and other financial solutions
Required Skills and Qualifications:
- Extensive experience in customer service or sales
- Ability to build relationships and rapport
- Eagerness to learn and share knowledge
- Understanding of financials and business performance
Benefits:
- Great work-life balance and flexibility
- Opportunity for professional growth and development
- Competitive salary and benefits package
About the Role:
This is a permanent, part-time role located at our Yarram Branch. The roster is 70 hours per fortnight, Monday to Friday 8:45am-4:45pm.
About Us:
We are committed to being an inclusive workplace and welcome applications from diverse candidates.
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