Customer Success Specialist

3 weeks ago


Melbourne, Victoria, Australia Bendigo and Adelaide Bank Full time

At Bendigo and Adelaide Bank, we're on a mission to empower our customers to achieve their dreams. As a Customer Relationship Officer, you'll play a vital role in helping us deliver exceptional customer experiences.

We're looking for someone who is passionate about building strong relationships with our customers. If you have excellent communication skills and are able to quickly learn new systems and processes, this could be the perfect opportunity for you.

The successful candidate will have the ability to effectively communicate with new and existing customers face-to-face and over the phone. You'll also need to demonstrate a high level of banking product knowledge, including transactions accounts, insurance, term deposits, and credit cards.

This is a full-time role located at Surrey Hills, with a roster of 76 hours per fortnight. If you're keen to learn and progress in your career, we encourage you to apply.

As a Customer Relationship Officer, you'll bring a range of benefits to our organisation. Here are some of the key benefits:

  • A competitive salary package, including an estimated annual salary of $65,000 - $80,000 based on experience
  • Ongoing training and development opportunities to help you grow in your career
  • A collaborative and supportive work environment
  • The opportunity to work with a leading financial institution that values its employees and customers alike


  • Melbourne, Victoria, Australia Xplor Full time

    About XplorXplor Technologies is a global platform combining SaaS with embedded payments, and tools to help businesses grow and succeed. We serve over 106,000 customers who processed over $37 billion in payments across 20 markets.Job OverviewWe are seeking a CUSTOMER SUCCESS SPECIALIST to join our team in Melbourne. As a Customer Success Specialist, you will...


  • Melbourne, Victoria, Australia BOQ Specialist Full time

    About the OpportunityWe are seeking an experienced Customer Portfolio Manager to join our team at BOQ Specialist. In this role, you will be responsible for managing a diverse portfolio of customers, with a focus on customer retention and growth.


  • Melbourne, Victoria, Australia PSC Biotech Full time

    Job DescriptionPSC Biotech Corporation is seeking a skilled Customer Success Specialist to join our team. As a key member of our Implementation Team, you will be responsible for managing client requests and ensuring the successful execution of our mission.The ideal candidate will possess excellent communication and project management skills, with the ability...


  • Melbourne, Victoria, Australia InEight Full time

    About the Role:InEight is seeking a highly skilled Product Support Specialist - Customer Success to join our team in Australia. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers who are primarily engineers working on large scale construction projects.Key Responsibilities:Gather Complete...


  • Melbourne, Victoria, Australia Bendigo and Adelaide Bank Full time

    About usBendigo and Adelaide Bank is a unique bank that prioritizes community over profit. Our mission is to feed into prosperity, not off it.As a Personal Banker at Bendigo and Adelaide Bank, you will be part of a team that makes a real impact in customers' lives. You will analyze their situations to deliver tailored solutions that help them thrive.You will...


  • Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Job DescriptionWe are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team.About the RoleThis is a hybrid working arrangement, with a mix of remote and on-site work. The successful candidate will be required to perform national police checks.Key Responsibilities:Provide exceptional customer service through...


  • Melbourne, Victoria, Australia Xplor Full time

    About This OpportunityXplor is seeking a skilled Customer Success Advocate to join our Melbourne-based team. As a key member of our Customer Success team, you will play a critical role in ensuring our customers achieve success with our platform.Key ResponsibilitiesProvide exceptional customer support and guidance on the effective use of our platform to...


  • Melbourne, Victoria, Australia Customer Engagement Centre Full time

    About the RoleThis role is a key position within our Customer Engagement Centre, supporting internal stakeholders across all business units and assisting with the customer journey. Reporting to the Senior Customer Engagement Associate, you will be responsible for:Providing superior customer service capabilities, prioritizing the customer experience at all...


  • Melbourne, Victoria, Australia Lyrebird Health Full time

    This is an exciting opportunity to join Lyrebird Health, a leading company in AU, as a Customer Success Manager. With a rapidly growing team, you will play a crucial role in driving customer satisfaction and growth.The Customer Success Manager at Lyrebird Health focuses on building lasting relationships with SMB customers, ensuring they derive maximum value...


  • Melbourne, Victoria, Australia Philips Full time

    Job TitleWe are seeking a talented Service Sales Graduate - Customer Success Specialist to join our team in Victoria. As a key member of our sales team, you will play a crucial role in progressing opportunities for renewal of service contracts with Victorian customers.About the RoleThis is an exciting opportunity for a recent graduate to kick-start their...

  • Customer Success Lead

    1 month ago


    Melbourne, Victoria, Australia Darktrace Full time

    About Darktrace:We are a leading cybersecurity company dedicated to protecting our customers' digital environments. Our mission is to free the world of cyber disruption by delivering complete AI-powered solutions.Role Overview:The Customer Success Manager will be responsible for managing a portfolio of enterprise accounts, building strong relationships with...


  • Melbourne, Victoria, Australia AccountAbility Full time

    We are seeking a highly skilled Customer Success Liaison to join our team at AccountAbility, a leading technology consulting organisation based in Melbourne CBD. As a key member of our Customer Success team, you will be responsible for providing exceptional support to our customers and internal team, ensuring seamless delivery of our services. Key...


  • Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Job SummaryWe are seeking a highly skilled Customer Engagement Liaison Professional to join our team at the Customer Engagement Centre. As the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey.About UsMetricon Homes is Australia's Most Trusted Choice, as...


  • Melbourne, Victoria, Australia BOQ Specialist Full time

    About BOQ SpecialistBOQ Specialist is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.We are a family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand...


  • Melbourne, Victoria, Australia PSC Biotech Full time

    Job DescriptionJob Title: Customer Success LiaisonJob Summary: The Customer Success Liaison is responsible for managing client requests for the PSC SoftwareTM Implementation Team.Key Responsibilities:Works with the USA-based Customer Success Manager to meet and exceed Project Goals for customers primarily in Australia and New Zealand.Ensures that Service...


  • Melbourne, Victoria, Australia Xplor Education Full time

    About the OpportunityWe are seeking a skilled Customer Success Coordinator to join our Childcare & Education vertical in Melbourne. This role offers a unique opportunity to make a real impact every day by helping our customers succeed through the use of our platform.The ideal candidate will be a proactive member of their team, advocating customer needs...


  • Melbourne, Victoria, Australia Sustain Recruit Full time

    Discover the perfect opportunity to enhance your career as a Client Success Specialist at Sustain Recruit.About the Role:Sustain Recruit invites applications for a highly skilled Member Service Consultant to join their team. As a key member of the organization, you will play a vital role in delivering exceptional support services to clients across various...


  • Melbourne, Victoria, Australia ServiceNow Full time

    ServiceNow is a leading provider of cloud-based software for managing digital workflows. We are seeking a highly motivated and experienced Customer Success Manager to join our Support Account Management team.About the RoleThis role is responsible for delivering exceptional customer experience by ensuring that our customers achieve their desired outcomes from...


  • Melbourne, Victoria, Australia Xplor Education Full time

    At Xplor Education, we are dedicated to helping small and medium-sized businesses thrive in the ever-evolving landscape of cloud-based technology solutions. With our innovative platform, businesses can efficiently manage operations, focus on growth, and deliver exceptional customer experiences.We are seeking a highly motivated Customer Success Coordinator to...


  • Melbourne, Victoria, Australia SevenRooms Full time

    About SevenRooms:SevenRooms is a leading guest experience and retention platform for hospitality operators. As a company, we have been recognized as a top employer for our people-first approach, with numerous awards and recognitions from publications such as Inc., Forbes, and Built In. We are an equal opportunity workplace that celebrates our employees for...