Senior Customer Success Strategist

2 days ago


Melbourne, Victoria, Australia Myob Full time
About the Role

As a Senior Customer Success Strategist at Myob, you will be responsible for managing high-value customers and driving long-term relationships. You will work closely with the B2B Sales Team and Employers to design and implement a successful go-to-market strategy.


Your Day-to-Day
  • Managing key accounts while ensuring customer advocacy and growth.
  • Working closely with the Relationship Management, Marketing, and Product teams to ensure product adoption and lead generation.
  • Meeting KPI targets on an ongoing basis.
  • Ensuring compliance and consistent application of policies, guidelines, procedures, and legislation.


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