Customer Service Coordinator
7 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Transport Customer Support Coordinator. This is a critical customer service role based in Dandenong, Victoria, where you will resolve customer bookings and queries across a range of customer service channels, providing exceptional customer service experiences to delight the customer.
Key Responsibilities- Customer Service: Respond to and process all enquiries, escalations, and complaints through to a satisfactory resolution, within compliance guidelines.
- Communication: Communicate with internal and external customers via various channels, ensuring timely and effective resolution of customer enquiries.
- System Maintenance: Ensure relevant systems are accurately maintained and updated to assist in the timely resolutions of customer enquiries.
- Service Level Agreements: Maintain and deliver outcomes consistent with the service level agreements aiming for resolution within required timeframe, including first call resolution.
- Customer Service Experience: Demonstrated prior work experience in a customer service focused business.
- Communication Skills: Excellent written and verbal communication skills.
- Technical Skills: Ability to navigate multiple systems and equipment, including in-house systems.
- Problem-Solving: Experience resolving customer enquiries to a high standard with acknowledgement of Transport requirements.
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life.
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Service Operations Coordinator
7 days ago
Dandenong, Victoria, Australia Hitachi Full timeAbout the RoleHitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment.We are seeking an experienced and motivated individual to join our Service team based in the Dandenong branch as a Field Service Coordinator.Key ResponsibilitiesService Scheduling: Booking and scheduling all Field Service works for...
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Customer Service Representative
2 days ago
Dandenong, Victoria, Australia Baptcare Full time{"title": "Customer Service Support Role", "description": "Baptcare is seeking a skilled Customer Service Support to join our team. As a key point of contact for our Home Care Package services, you will provide exceptional customer service via telephone, ensuring our clients receive the highest level of care and support.Key responsibilities include:Managing...
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Customer Service Representative
13 hours ago
Dandenong, Victoria, Australia AJ Recruitment Full timeAbout the RoleWe are seeking a highly organized and customer-focused Administrative Assistant to join our busy Customer Service Department. As a key member of our team, you will be responsible for providing exceptional support to our customers and internal stakeholders.Key ResponsibilitiesPrepare and process sales invoices and purchase orders using...
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Customer Service Representative
7 days ago
Dandenong, Victoria, Australia FINDSTAFF Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As a key member of our workforce, you will be responsible for providing exceptional service to our clients and customers, ensuring a positive and memorable experience.Key Responsibilities:Respond to and resolve customer inquiries...
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Sales and Customer Service Representative
11 hours ago
Dandenong, Victoria, Australia Hoerbiger Full timeAbout the RoleWe are seeking a highly skilled and motivated Sales and Customer Service Coordinator to join our team at HOERBIGER Australia Pty Ltd.Key ResponsibilitiesProvide exceptional customer service to internal and external customers, ensuring a high level of satisfaction at all times.Efficiently process customer enquiries and orders using SAP and other...
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Dental Services Coordinator
13 hours ago
Dandenong, Victoria, Australia Monash Health Full timeAbout the RoleMonash Health is a leading healthcare provider in Victoria, offering a range of dental services to clients of all ages. We are seeking a highly skilled and experienced Treatment Coordinator to join our team at our Dandenong locations.Key ResponsibilitiesEnsure the highest standard of patient care is maintained at all timesManage and coordinate...
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Customer Service Specialist
2 months ago
Dandenong, Victoria, Australia Danfoss Full timeCustomer Service SpecialistRequisition ID: 39778Job Location(s):Dandenong South, AUJob DescriptionBased in Mulgrave, Danfoss is a global organisation with engineering solutions that allow the world to use resources in smarter ways. We are driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of...
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Dandenong, Victoria, Australia Hoerbiger Full timeWhat We Offer HOERBIGER Australia Pty Ltd has been a prominent player in the Compression Technology industry for over 36 years. Our Strategic Business Unit in Compression Technology is integral to the HOERBIGER group, which boasts extensive experience in delivering performance-driven solutions across various sectors. This full-time position is available...
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Dandenong, Victoria, Australia Hoerbiger Full timeWhat We Offer HOERBIGER Australia Pty Ltd has been a prominent player in the Compression Technology sector for over 36 years. Our Strategic Business Unit Compression Technology is integral to the HOERBIGER group globally, which boasts extensive experience in delivering performance-defining solutions for various industries. This newly established...
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Customer Service Representative
4 days ago
Dandenong, Victoria, Australia SIXT Australia - VIC & SA Full timeAbout SIXT AustraliaSIXT Australia is a leading car rental company in Australia, offering a wide range of vehicles and exceptional customer service.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Contact Centre team as a Customer Service Representative. As a key member of our team, you will be responsible for...
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Customer Service Representative
7 days ago
Dandenong, Victoria, Australia Bluescope Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As a key member of our Customer Service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective responses to...
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Customer Service Representative
13 hours ago
Dandenong, Victoria, Australia BlueScope Full time{"title": "Customer Service Role at BlueScope", "description": "Customer Service Role at BlueScopeBlueScope is a leading global steel company with a strong presence in Australia. We are seeking a Customer Service Officer to join our team in Dandenong.As a Customer Service Officer, you will be the primary point of contact for customers, providing exceptional...
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Customer Service Representative
12 hours ago
Dandenong, Victoria, Australia Telstra Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales experiences to our customers.Key Responsibilities:Provide personalized customer service and sales solutions to meet...
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Customer Service Representative
6 days ago
Dandenong, Victoria, Australia Dental Corporation Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Dental Corporation. As a key member of our front-line team, you will be the first point of contact for our customers and play a vital role in delivering exceptional customer service.Key ResponsibilitiesProvide information and instructions to...
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Customer Service Representative
7 days ago
Dandenong, Victoria, Australia SIXT Australia - VIC & SA Full timeAbout SIXT AustraliaSIXT Australia is a leading car rental company in Australia, offering a wide range of vehicles and exceptional customer service.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Contact Centre Administration Agent. As a key member of our team, you will be responsible for providing...
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Customer Service Representative
12 hours ago
Dandenong, Victoria, Australia Bluescope Full time{"title": "Customer Service Officer", "description": "Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Customer Service team as a Customer Service Officer. In this role, you will be responsible for providing exceptional customer service to our walk-in customers, managing enquiries via phone and email, and collaborating...
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Customer Service Representative
6 days ago
Dandenong, Victoria, Australia JJ's Waste & Recycling Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer at JJ's Waste & Recycling. As a key member of our depot operations team, you will play a vital role in providing exceptional customer service to our large commercial customer base.**Key Responsibilities:**Manage and efficiently...
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Customer Service Representative
11 hours ago
Dandenong, Victoria, Australia SIXT Australia - VIC & SA Full timeAbout SIXT AustraliaSIXT Australia is a leading car rental company in Australia, offering a wide range of vehicles and exceptional customer service.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Contact Centre Agent. As a key member of our team, you will be responsible for delivering premium customer...
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Customer Service Representative
3 days ago
Dandenong, Victoria, Australia BlueScope Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As a key member of our Customer Service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective responses to...
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Customer Service Representative
7 days ago
Dandenong, Victoria, Australia Remondis Australia Pty Ltd Full timeAbout Us Remondis Australia Pty Ltd is a leading provider of waste management and recycling solutions. We are a privately-owned company with a strong commitment to customer service and sustainability. Our team is dedicated to delivering high-quality services to our customers, and we are seeking a skilled Customer Service Officer to join our team. Key...