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Customer Service Representative
2 months ago
SIXT Australia is a leading car rental company in Australia, offering a wide range of vehicles and exceptional customer service.
Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Contact Centre team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, selling SIXT products and services, and handling customer inquiries and issues.
Key Responsibilities- Customer Service: Provide exceptional customer service to our clients, exceeding their expectations and ensuring their needs are met.
- Sales and Marketing: Sell SIXT products and services to our customers, promoting our brand and increasing revenue.
- Issue Resolution: Handle customer complaints and issues in a professional and timely manner, ensuring customer satisfaction.
- Administrative Tasks: Perform general administrative tasks to support the daily operations of the Contact Centre.
- Communication Skills: Excellent communication skills, both written and verbal, with the ability to communicate effectively with customers and colleagues.
- Sales and Marketing: Strong sales and marketing skills, with the ability to promote SIXT products and services to customers.
- Customer Service: Previous experience in customer service, with a focus on providing exceptional customer experiences.
- Administrative Skills: Basic computer skills and the ability to perform general administrative tasks.
We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
