Assistant Manager

6 days ago


Albert Park, South Australia AccorHotel Full time

About the Role

We are seeking an experienced and proactive Assistant Manager to join our Front Office team at Pullman & Mercure Melbourne Albert Park. Reporting to the Front Office Manager, you will assist with all aspects of departmental operations, make business decisions, and foster a focus on guest engagement.

Key Responsibilities

  • Assist the Front Office Manager with all aspects of departmental operations.
  • Develop, implement, and maintain procedures for the Front Office department.
  • Manage departmental staffing levels ensuring maximum productivity.
  • Build and establish strong relationships with existing and new guests.

Qualifications

  • Personable, proactive with a desire to take initiative and responsibility.
  • Previous experience in a similar high-paced Managerial role.
  • Excellent time management skills.
  • Strong communication and customer service skills.

Additional Information

  • On-site car park available.
  • Access to confidential Employee Assistance Program.
  • Inclusive and diverse environment.

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