Front Office Duty Manager
4 weeks ago
About the Role
We are seeking an experienced Duty Manager to join our Front Office team at Pullman & Mercure Melbourne Albert Park.
As a Duty Manager, you will be responsible for leading a shift of front office professionals, ensuring our guest experience is at the forefront at all times.
You will assist in developing, implementing and maintaining procedures for the Front Office department and fostering a focus on guest engagement.
Responsibilities include:
- Leading a shift of front office professionals
- Developing and implementing procedures for the Front Office department
- Fostering a focus on guest engagement
- Assisting with the management of the team
- Leading by example when attending to guest requests
Requirements
To be successful in this role, you will need:
- Previous experience in a similar role
- Excellent time management skills
- Strong communication and customer service skills
- Ability to work autonomously
- Previous experience with a PMS (Opera experience will be highly regarded)
- Reliability and flexibility to work a rotating roster
What We Offer
As a Duty Manager with Accor, you will have the opportunity to work in a dynamic and supportive environment, with access to:
- On-site car park
- Access to confidential Employee Assistance Program
- Inclusive and diverse environment
- A friendly and supportive work environment
- Reward and recognition programs
- Mentoring and career development
We are unable to provide sponsorship for this role, so Australian working rights are required.
-
Front Office Duty Manager
1 month ago
Albert Park, South Australia AccorHotel Full timeAbout the RoleWe are seeking an experienced and enthusiastic Duty Manager to join the Front Office team at AccorHotel. Reporting to the Front Office Manager, you will lead a shift of front office professionals, ensuring our guest experience is at the forefront at all times.Key ResponsibilitiesLead a shift of front office professionals, including our...
-
Front Office Duty Manager
4 weeks ago
Albert Park, South Australia AccorHotel Full timeAbout the RoleWe are seeking an experienced and enthusiastic Duty Manager to join the Front Office team at AccorHotel.Reporting to the Front Office Manager, you will:Lead a shift of front office professionals, ensuring our guest experience is at the forefront at all times.Assist in developing, implementing and maintaining procedures for the Front Office...
-
Front Office Operations Manager
2 weeks ago
Albert Park, South Australia Accor Full timeAbout the RolePullman & Mercure Melbourne Albert Park is seeking an experienced and proactive Assistant Manager to join the Front Office team.Reporting to the Front Office Manager, you will:Assist with all aspects of departmental operations, making business decisions that exceed service expectations.Develop, implement, and maintain procedures for the Front...
-
Front Office Team Lead
3 weeks ago
Albert Park, South Australia Accor Full timeAbout the RoleWe are seeking a highly skilled Duty Manager to join our Front Office team at Pullman & Mercure Melbourne Albert Park.This is a dynamic role that requires a personable and proactive individual with a focus on delivering exceptional guest experiences.Lead a shift of front office professionals, ensuring our high standards are consistently met...
-
Front Office Operations Manager
7 days ago
Albert Park, South Australia AccorHotel Full timeWe are seeking a highly skilled and experienced Front Office Operations Manager to join our team at Pullman & Mercure Melbourne Albert Park.Job OverviewThis is an exciting opportunity for a seasoned hospitality professional to take on a leadership role and drive the success of our Front Office operations. Reporting directly to the Front Office Manager, you...
-
Front Office Operations Manager
1 week ago
Albert Park, South Australia AccorHotel Full timeAccorHotel Job OpportunityWe are seeking an experienced and enthusiastic Assistant Manager to join our Front Office team at Pullman & Mercure Melbourne Albert Park.About the RoleThe successful candidate will assist the Front Office Manager in overseeing all aspects of departmental operations, ensuring exceptional service for guests and staff alike.Key...
-
Assistant Manager
2 weeks ago
Albert Park, South Australia AccorHotel Full timeAbout the RoleWe are seeking an experienced and proactive Assistant Manager to join our Front Office team at Pullman & Mercure Melbourne Albert Park. Reporting to the Front Office Manager, you will assist with all aspects of departmental operations, make business decisions, and foster a focus on guest engagement.Key ResponsibilitiesAssist the Front Office...
-
High-Performance Front Office Manager
5 days ago
Albert Park, South Australia AccorHotel Full time**About the Role**We are seeking a seasoned and ambitious Assistant Manager to join our dynamic Front Office team at Pullman & Mercure Melbourne Albert Park.This is an exceptional opportunity for an experienced professional to take on a leadership role and drive results-driven initiatives that exceed guest service expectations.As Assistant Manager, you will...
-
Business Development Manager
2 weeks ago
Albert Park, South Australia AccorHotel Full timeJob OverviewPullman & Mercure Melbourne Albert Park, a renowned hotel in the heart of Melbourne, is seeking an exceptional Assistant Manager to join their Front Office team. This dynamic role presents a unique opportunity for a motivated and experienced professional to take on new challenges and contribute to the hotel's continued success.About the RoleThis...
-
Business Development Manager
5 days ago
Albert Park, South Australia Accor Full timeHotel Operations Management OpportunityAbout the Role:Pullman & Mercure Melbourne Albert Park is seeking an experienced and proactive Assistant Manager with a proven track record in hotel operations to join our Front Office team. As a key member of our management team, you will assist the Front Office Manager in making business decisions that exceed service...
-
Hotel Operations Manager
3 days ago
Albert Park, South Australia AccorHotel Full timeAssistant Manager Job DescriptionA high-performing Assistant Manager with experience in large-scale operations is required to elevate Pullman & Mercure Melbourne Albert Park to the next level. Reporting to the Front Office Manager, this role involves overseeing departmental operations and making strategic decisions to exceed service expectations for guests...
-
Senior Operations Manager
10 hours ago
Albert Park, South Australia AccorHotel Full timeAbout the RoleWe are seeking an experienced and proactive Senior Operations Manager to join our Front Office team at Pullman & Mercure Melbourne Albert Park.As a key member of our leadership team, you will be responsible for assisting the Front Office Manager with all aspects of departmental operations, making business decisions that exceed service...
-
Hotel Operations Manager
5 days ago
Albert Park, South Australia AccorHotel Full timeCompany OverviewPullman & Mercure Melbourne Albert Park is a renowned hotel that strives for excellence in service and hospitality. As an esteemed member of the AccorHotel group, we offer a dynamic work environment that fosters growth and development.About the RoleWe are seeking an experienced Assistant Manager to join our Front Office team. The successful...
-
Albert Park, South Australia Accor Full timeAbout UsAt Accor, we pride ourselves on being Australia's Largest Hotel Network with 50+ brands and 5100+ hotels operating in 110 countries. Our mission is to provide unparalleled hospitality experiences that make work bring purpose to our guests' lives.
-
Hotel Operations Assistant
3 weeks ago
Albert Park, South Australia Accor Full timeJob OverviewWe are seeking an enthusiastic and friendly Hotel Porter to join our Front Office team at Pullman Albert Park.The successful candidate will report to the Chief Concierge and spend their days helping guests with various enquiries, assisting with valet parking, and promoting the hotel and its surroundings.This is a fantastic opportunity for someone...
-
Office Administration Traineeship Opportunity
4 weeks ago
Albert Park, South Australia PEER Full timeWork with PEERWe are seeking a motivated and enthusiastic individual to join our team as a Business Trainee.As a Business Trainee, you will receive quality 'on-the-job' training and support while working towards a Certificate III in Business Administration.This is a 12-month full-time opportunity, Monday to Friday. Traineeship wages apply.Your duties will...
-
Hotel Concierge
1 month ago
Albert Park, South Australia Accor Full time**Accommodation and Events Hotel Team Member**We are seeking a highly motivated and customer-focused individual to join our Front Office team at the Pullman Albert Park hotel. As a Hotel Porter, you will be responsible for providing exceptional service to our guests, assisting with valet parking, and promoting the hotel's amenities and services.**Key...
-
Hotel Concierge Assistant
7 days ago
Albert Park, South Australia Accor Full timeExciting Opportunity for a Hotel Concierge AssistantWe are seeking an enthusiastic and friendly individual to join our Front Office team as a Hotel Concierge Assistant. Located in the heart of Melbourne, our hotel offers a unique opportunity to provide exceptional customer service and be part of a dynamic team.About the Role:This is a fantastic chance to...
-
Front Office All Rounder
3 weeks ago
Sydney Olympic Park, New South Wales, Australia Novotel Full timeFront Office All Rounder RoleAt Novotel, we're passionate about providing exceptional guest experiences. As a Front Office All Rounder, you'll be responsible for delivering warm and efficient service to our guests during their registration and departure.Key ResponsibilitiesProvide high-quality service to our guests, responding to requests promptly and...
-
Front Office Team Member
1 month ago
Sydney Olympic Park, New South Wales, Australia Novotel Full timeAt Novotel, we strive to create exceptional guest experiences. Our Front Office All Rounder plays a vital role in ensuring our guests feel welcome and valued.As a key member of our Front Office team, you will be responsible for providing welcoming and efficient service to our guests during their registration and departure.Key responsibilities...