Strategic Partnerships Coordinator
4 weeks ago
About Cocoon Group Services
We are an organisation dedicated to providing homes and support staff to NDIS participants, promoting endless opportunities for people with disabilities.
This role is part of our team in NSW, supporting community representatives and participants across the state.
Key Responsibilities:
- Cultivating Relationships: Develop strong relationships with existing participants, family members, support coordinators, and guardians to provide tailored solutions and support.
- Needs Analysis: Understand participants' needs, objectives, and challenges to offer proactive engagement and address concerns.
- Business Reviews: Conduct regular reviews to assess performance, identify areas for improvement, and align with participant goals.
- Internal Collaboration: Work closely with internal teams to deliver exceptional service and meet participant expectations.
- Account Metrics: Monitor and analyse key account metrics to track performance and identify trends.
- Advocacy: Act as a participant advocate within the organization, effectively communicating and addressing participant needs, feedback, and concerns.
Mandatory Requirements:
- NDIS worker screening clearance
- NDIS COVID 19 Certification
- Proof of Full Vaccination
- Valid Driver's License
- Working with Children Check
Academic Qualifications:
- Minimum certificate IV in Disability or Community Services or higher
- Business Administration Qualification (Desired)
Salary Information: We offer a competitive salary range of $60,000 - $80,000 per annum, depending on experience. The estimated annual salary for this position is around $70,000.
Benefits: We provide a supportive work environment, opportunities for professional growth, and a comprehensive benefits package including health insurance, paid leave, and career development opportunities.
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