Program Manager
1 month ago
**About Woolworths Group**
Woolworths Group is a food and everyday needs retailer united by the shared purpose of creating better experiences together for a better tomorrow. With more than 1,400 stores across its Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, and fast-growing eCommerce businesses, Woolworths Group is Australia and New Zealand’s largest retailer. A top 10 company on the Australian Securities Exchange (ASX), Woolworths Group employs more than 180,000 team members and serves more than 20 million customers a week.
- **Permanent role based in our Sydney office locations with WFH flexibility**:
- **Work on a range of high impact mobile, omnichannel projects
**Welcome to Group Enablement**
Our Group Enablement Teams are the Technology, Business Enablement, Value Chain and Replenishment experts developing new capabilities and platforms for a better retail future. We’re the crucial link between our stores and the stock they need, the IT engine moving our business forward, the strategic connectors streamlining the way we work, and the forward thinkers using tech to transform the retail experience. Uniting cutting edge technology, data and retail smarts, you’ll work behind the scenes, in the margins and across every corner of the business - to uplift our capability, amplify our collective impacts and revolutionise the customer experience.
**What you'll do
Working in the Group Technology Stores domain, the Program Manager is responsible for the successful delivery of multiple projects within the Program, and management of the delivery team.
The Stores delivery team are responsible for delivering projects to our domain that are directly customer facing and must be reliable and efficient all day, everyday. The best thing about our job is that we get to see everything we deliver each and every time we shop
The Program Manager is a key role that leads the delivery of business and technical change into our Store Digital environment where we develop, test and prove innovative solutions in our Stores that transform how our customers and team interact with technology in stores. This role will deliver projects that support our Digital team and our Woolworths 360 team, working closely with both senior technology and business stakeholders.
You will deliver, plan and coordinate the development, delivery, integration and testing of products to ensure that the most important initiatives in their strategy are managed from original concept through to final implementation.
Lead and develop the delivery team of project managers to continually improve our delivery capability and is able to be hands-on in delivery, work in a fast paced environment where there is always excitement about the innovative solutions that our initiatives deliver.
- Facilitate roadmap planning and prioritisation processes, and manage the delivery of the roadmap and capacity planning and resourcing of the program
- Manage and drive engagement and dependencies across teams, and influence priorities with external teams to deliver the required outcomes. Influence upwards and outwards
- Remove obstacles, gain required support of senior stakeholders, guide the delivery team
- Deliver programs, projects and initiatives within approved boundaries, including time, cost, quality and scope. Ensure governance requirements are understood and managed
- Manage interdependencies and coordination across program/projects to ensure that information relating to deliverables, risks and issues are effectively communicated between stakeholders and that key performance indicators are monitored and evaluatedSupported by product and finance teams, coordinate financial and resource forecasting and budgeting activities for the program/domain
**What you'll bring
**WOW people are great people. Whether we’re learning new things, seizing the initiative, or winning together, our customers are at the heart of everything we do. If you’re the sort of individual who takes accountability and strives to always do the right thing for each other, our communities, our customers, and our business then we ought to connect.
Strong relationship management, engagement, communication and presentation skills are essential in successfully implementing these initiatives and building collaborative partnerships with key stakeholders.
- A track record of delivery of business and technical change through agile and traditional methods
- Solid experience delivering end-to-end programs, projects or initiatives in a multi-stakeholder environment and excel in a fast paced environment
- Strong financial management and planning to manage and deliver within large program and project budgets and planning, scheduling, risk / issue management, and ability to manage controls of the project
- Strong stakeholder management with the ability to influence upwards and outwards, and ability to effectively engage and manage conflicting stakeholder requirements. Workin
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