Digital Channel Coordinator Big W X
1 month ago
Join a highly energetic and innovative team
- Be part of the key function of business transformation journey
- Enjoy a workplace flexibility culture
**Endless possibilities with Woolworths Group
**We’re a proud part of the Woolworths Group - 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose - ‘to create better experiences together for a better tomorrow.’
Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.
**At BIGW, a job is never just a job.
**It’s the start of something bigger. There are over 15,000 of us, in the biggest cities and the tiniest towns. And each of us have an important role to play. If you have a passion for great customer service, a desire to make a real difference for families and you’re looking for a place to develop, you could be who we’re looking for.
The BIG W X Team is made up of an innovative and forward-thinking bunch representing one of Australia’s biggest retailers. We partner across our eco system to fuel our digital transformation journey.
We welcome challenges and co-create solutions to deliver consistently good customer experiences. We come from diverse backgrounds, but share a common purpose to make a real difference for our families.
**What you’ll do**
An exciting opportunity to join the BIG W Digital team as the Digital Trade Coordinator. The role brings the BIG W digital offer to life through the execution of content and offers that inspires customers, driving customer conversion and sales growth.
- Develop and execute digital content that is inspiring, supports brand principles, SEO Principles, content categorisation and structure in order to drive customer conversion
- Assist the Trade Activation Team in the execution of website activities, affiliates, partnerships and other digital initiatives, including copywriting, studio briefing and Trello
- Work to the critical path tracker and workflow to ensure timelines are met, stakeholders are engaged appropriately and processes are efficient and cost effective
- Partner with Legal team to understand consumer laws in relation to content and ensure any online content meets those requirementsParticipate & Assist in cross functional Universe Digital post implementation reviews to drive continuous improvement and performance of the customer's digital experience, looking for opportunities to increase sales and conversion rates at key customer touch points with content to suit individual customer needs
**What you’ll bring
**Coming from a digital background in a retail or eCom business, you will have a strong passion for supporting your stakeholders to deliver consistent and quality outcomes that enhance our customer experiences.
You also have:
- A customer first mindset
- A strong track record in delivering quality outcomes
**What you’ll experience
- Leading and contributing to the key element of BIG W Transformation journey
- An attractive remuneration package including base, super and bonus
- Opportunity to collaborate with some of the brightest and best minds in Australia both across BIG W and Woolworths
- Tech options - Woolworths is the largest employer of Google Apps in Australia, are early adopters of Agile and have BYOD options too
- An exciting career - as our business grows, so do the opportunities for our peopleFlexibility and work-life balance policies that will help you thrive
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