Promotional Insights Manager

7 months ago

Bella Vista, Australia Woolworths Full time

**Promotional Insights Manager (Pricing & Customer Value)
- Full-time permanent opportunity
- Based at our Bella Vista, Surry Hills and Eveleigh offices Hybrid working arrangement available

Helping customers get their ‘Woolie’s worth’ is at the heart of what we do at Woolworths. Together with our supplier partners, we invest billions of dollars each year in Customer Value initiatives (including our Everyday Low Price, Promotions, Below the Line and shelf price programs). Ensuring we help customers find value where it matters most for them. This is one of the largest recurring investments we make across the Woolworths Group.

**The Opportunity**

The Promotional Insights Manager, will help define and reshape the future of Customer & Member Value through optimising ~$6B+ investment in promotions, delivered in collaboration with a cross-functional team across Buying, Pricing, WooliesX and Wiq.

This role forms part of the Customer and Member Value team, of ~7 team members. The role presents an opportunity to be a part of an ever-changing & evolving environment, working side by side with a team of analysts/associates who pride themselves on being trusted business partners to a wide group of stakeholders and are strongly connected to the development and delivery of the strategic direction of the business. This is a high impact role with high impact initiatives and projects, that are directly visible for the executive committee / C-Suite.

Your core responsibilities will include:

- Framing & structuring problems, gathering and analysing complex data, and developing insights and recommendations to support the Customer and Member Value team’s mandate within the business
- Lead analysis to develop key strategic initiatives that deliver meaningful & tailored value for Customers across all of our pricing and promotions pillars
- Develop a deep understanding of the commercial business and department specific strategic priorities, forming effective partnerships with key business stakeholders, distilling complex analysis into simple, relevant analysis and actionable insights to achieve business commercial goals
- Partner with stakeholders on development of analytics solutions and enhancements to the promotion toolkit
- Manage complex group of stakeholders to design & implement initiatives and extract value in a dynamic market environment
- Guide data exploration / investigations, transformations and understands trade-offs between technical complexity and focused commercial outcomes
- Establishing and working within dynamic parameters to support the business and its objectives within tight timeframes Support best practice development and capability sharing across the broader Woolworths Group ecosystem, as a centre of Customer Value excellence for the group

**Who we’re looking for**

You are a highly motivated, analytical professional, who is looking to accelerate your development journey and gain critical, broader-thinking business experience. You are data-savvy, and have experience developing & implementing integrated customer & commercial strategies. With a strong, demonstrated affinity for structured problem solving, balanced with a pragmatic, outcomes focused mindset. You thrive in a fast paced retail environment and are comfortable with balancing longer term strategic imperatives with day to day, tactical needs of a buying organisation.

To be successful in this role and thrive in our high performance culture, you will be able to demonstrate the following:

- 6+ years’ in a commercial environment with experience leading medium-sized data analytics projects
- Tertiary qualifications in a STEM field (e.g. engineering, mathematics, actuarial studies, statistics or similar) essential, commerce or business degree also advantageous
- Strong attention to detail and problem-solving skills
- Strong SQL and Excel skills essential, coupled with strong presentation & storytelling skills
- Experience coding in either Python or R advantageous
- Experience using cloud storage and analytics platforms such as GCP advantageous
- Commercial acumen to identify and understand business needs, be able to assess the commercial impacts of different solutions and assumptions, and message them appropriately
- Demonstrated hands-on experience delivering analytics end-to-end, including: data preparation and cleaning, development and testing of analytics approaches, sense checking outputs and visualising results into a commercially-ready format
- Able to prioritise, work under pressure, meet deadlines and provide guidance and support to internal stakeholders through effective work planning & structured communication
- Consumer market experience and retail pricing strategy experience advantageous
- Experience working in a fast-paced, agile environment advantageous
- Strong written and oral communication and the ability to establish and maintain strong relationships with middle and senior management stakeholders Outstanding academic

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