Resort Operations Manager

2 days ago

Airlie Beach, Queensland, Australia Wyndham Destinations Full time

Unlock Your Potential as a Resort Operations Manager

At Wyndham Destinations, we're passionate about delivering exceptional experiences for our guests and creating opportunities for our team members to grow and thrive. As a Resort Operations Manager, you'll play a key role in ensuring the smooth operation of our resort, providing a warm and welcoming environment for our guests, and driving revenue growth through effective management of our rooms division, revenue, and yield management.

About the Role

This is a hands-on position that requires a hospitality professional with proven operational knowledge and experience, as well as the ability to effectively interact with and service guests. Industry experience or exposure to Vacation Ownership is highly regarded, but not essential.

Key Responsibilities

  • Lead and engage a driven team to provide an optimal customer experience in a resort environment
  • Operational knowledge and experience in all hotel departments, with a strong focus on rooms divisions, revenue, and yield management
  • Ability to build strong relationships with key internal and external stakeholders, including Body Corporate
  • Proven experience in driving and achieving top-line revenue and bottom-line results
  • Eye for detail and an analytical mind
  • Ability to develop a budget and make sound decisions to ensure the hotel operates efficiently
  • Experience in the Sales and Marketing of accommodation
  • Strong Revenue Management skills
  • Effective leadership, organisational, and interpersonal communication skills
  • Ability to hold Resident Letting Agent licence

What We Offer

At Wyndham Destinations, we're committed to providing a supportive and inclusive work environment that fosters growth and development for our team members. Some of the benefits we offer include:

  • Professional development funding
  • Discounted hotel stays across Australia, Fiji, New Zealand
  • Subsidised private health cover
  • Birthday Leave

About Us

Wyndham Destinations is a leading provider of vacation ownership experiences, with a portfolio of brands that includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club, and Sports Illustrated Resorts. Our mission is to put the world on vacation, and we're passionate about delivering exceptional experiences for our guests and creating opportunities for our team members to grow and thrive.

Where You'll Begin Your Journey

Club Wyndham Airlie Beach is a beautiful resort located in the heart of Airlie Beach, with stunning ocean views and a relaxed, tropical North Queensland feel. As a Resort Operations Manager, you'll have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional customer experiences and driving revenue growth.

How You'll Shine

This is a hands-on position that requires a hospitality professional with proven operational knowledge and experience, as well as the ability to effectively interact with and service guests. Industry experience or exposure to Vacation Ownership is highly regarded, but not essential.

How You'll Be Rewarded

At Wyndham Destinations, we're committed to providing a supportive and inclusive work environment that fosters growth and development for our team members. Some of the benefits we offer include:

  • Professional development funding
  • Discounted hotel stays across Australia, Fiji, New Zealand
  • Subsidised private health cover
  • Birthday Leave

What You'll Bring

To be successful in this role, you'll need to bring the following skills and experience:

  • Customer Experience superstar with a passion for creating personalised and memorable holiday experiences for our guests through meaningful conversations
  • Proven experience in leading and engaging a driven team to provide an optimal customer experience in a resort environment
  • Operational knowledge and experience in all hotel departments, with a strong focus on rooms divisions, revenue, and yield management
  • Ability to build strong relationships with key internal and external stakeholders, including Body Corporate
  • Proven experience in driving and achieving top-line revenue and bottom-line results
  • Eye for detail and an analytical mind
  • Ability to develop a budget and make sound decisions to ensure the hotel operates efficiently
  • Experience in the Sales and Marketing of accommodation
  • Strong Revenue Management skills
  • Effective leadership, organisational, and interpersonal communication skills
  • Ability to hold Resident Letting Agent licence

Where Memories Start with You

Hospitality is at the heart of all we do at Wyndham Destinations. We're passionate about delivering exceptional experiences for our guests and creating opportunities for our team members to grow and thrive. Join our global team and build a career where memories start with you.

  • Resort Operations Manager

    1 day ago

    Airlie Beach, Queensland, Australia Travel + Leisure Co. Full time

    Unlock Your Potential as a General ManagerAt Travel + Leisure Co., we're on a mission to deliver exceptional experiences for our guests and staff. As a General Manager, you'll play a key role in driving the success of our resort operations, fostering a culture of excellence, and building strong relationships with our stakeholders.Key Responsibilities:Lead a...

  • General Manager

    1 week ago

    Airlie Beach, Queensland, Australia Wyndham Destinations Full time

    Unlock Your Potential as a Resort ManagerAt Wyndham Destinations, we're passionate about delivering exceptional experiences for our guests and owners. As a Resort Manager, you'll play a key role in driving the success of our resort operations, ensuring that every guest has an unforgettable stay.About the RoleWe're seeking an experienced and customer-focused...

  • General Manager

    5 days ago

    Airlie Beach, Queensland, Australia Wyndham Destinations Full time

    Unlock Your Potential as a Resort ManagerAt Wyndham Destinations, we're passionate about delivering exceptional experiences for our guests and owners. As a Resort Manager, you'll play a key role in driving the success of our resort operations, ensuring that every guest feels valued and cared for.About the RoleWe're seeking an experienced and customer-focused...

  • General Manager

    5 days ago

    Airlie Beach, Queensland, Australia Travel + Leisure Co. Full time

    Unlock Your Potential in a Dynamic Resort EnvironmentAt Travel + Leisure Co., we're dedicated to delivering exceptional experiences for our guests and associates alike. As a key member of our team, you'll play a vital role in driving the success of our resort operations.About the RoleWe're seeking a seasoned hospitality professional to join our team as a...

  • Assistant Resort Manager

    2 days ago

    Airlie Beach, Queensland, Australia Wyndham Destinations Full time

    Unlock Your Potential in a Tropical ParadiseAt Wyndham Destinations, we're passionate about delivering exceptional vacation experiences for our guests. As an Assistant General Manager, you'll play a key role in leading our resort team to provide personalized and memorable experiences for our Club Wyndham owners and guests.Key Responsibilities:Oversee the...

  • Assistant Resort Manager

    1 week ago

    Airlie Beach, Queensland, Australia Wyndham Destinations Full time

    Unlock Your Potential in a Dynamic Resort EnvironmentAt Wyndham Destinations, we're committed to delivering exceptional vacation experiences for our guests. As an Assistant Resort Manager, you'll play a key role in ensuring the smooth operation of our resort, providing personalized service to our owners and guests, and driving business growth through...

  • Assistant Resort Manager

    2 days ago

    Airlie Beach, Queensland, Australia Travel + Leisure Co Full time

    Unlock Your Potential with Travel + Leisure Co.We're seeking a dynamic and motivated Assistant General Manager to join our team in a picturesque tropical destination. As a key member of our resort operations team, you'll have the opportunity to drive business growth, develop your skills, and make a real impact on our guests' experiences.Key...

  • Assistant Resort Manager

    1 week ago

    Airlie Beach, Queensland, Australia Travel + Leisure Co Full time

    Unlock Your Potential in a Dynamic Resort EnvironmentAt Travel + Leisure Co., we're seeking a seasoned professional to join our team as an Assistant Resort Manager. This exciting opportunity is perfect for a motivated and customer-focused individual who is passionate about delivering exceptional experiences for our guests.Key Responsibilities:Oversee the...

  • Park Operations Manager

    2 days ago

    Airlie Beach, Queensland, Australia The NRMA Full time

    Job SummaryWe are seeking a highly skilled and experienced Park Operations Manager to join our team at NRMA Airlie Beach Holiday Park. As a key member of our management team, you will be responsible for ensuring the smooth operation of our park, providing exceptional guest experiences, and leading a team of dedicated staff.Key ResponsibilitiesAssist the Park...

  • Executive Director of Hospitality Operations

    2 days ago

    Airlie Beach, Queensland, Australia Travel + Leisure Co. Full time

    Unlock Your Potential as a General ManagerAt Travel + Leisure Co., we're on a mission to deliver exceptional experiences for our guests and staff. As a General Manager, you'll play a key role in driving the success of our Club Wyndham Airlie Beach resort.This is a hands-on position that requires a hospitality professional with proven operational knowledge...

  • Resort Ambassador

    4 days ago

    Rainbow Beach, Queensland, Australia SeaLink K'gari (Fraser Island) Full time

    About the RoleWe are seeking a highly motivated and professional Guest Service Agent to join our dynamic Front Office team at Kingfisher Bay Resort on beautiful K'gari (Fraser Island). The Guest Service Agent is primarily responsible for ensuring exceptional guest experience.Key ResponsibilitiesGuest Check-in and Check-out Process: Greet all incoming and...

  • Assistant Park Manager: NRMA Airlie Beach Holiday Park

    1 week ago

    Airlie Beach, Queensland, Australia The NRMA Full time

    Job SummaryWe are seeking a highly skilled and experienced Park Operations Manager to join our team at NRMA Airlie Beach Holiday Park. As a key member of our management team, you will be responsible for ensuring the smooth operation of the park, providing exceptional customer service, and leading a team of staff to deliver outstanding results.Key...

  • Front Office Operations Manager

    1 week ago

    Airlie Beach, Queensland, Australia Wyndham Destinations Full time

    We Put the World on Vacation At Wyndham Destinations, our mission is clear: to provide exceptional vacation experiences. Our Vacation Ownership division encompasses various renowned brands, and our dedicated team of over 19,000 associates works tirelessly to create memorable moments for travelers at numerous resort locations worldwide. We thrive on...

  • Front Office Supervisor

    2 days ago

    Airlie Beach, Queensland, Australia Wyndham Destinations Full time

    {"title": "Front Office Duty Manager", "description": "At Wyndham Destinations, we're passionate about delivering exceptional customer experiences. As a Front Office Duty Manager, you'll play a key role in ensuring the smooth operation of our resort's reception desk, providing top-notch service to our guests, and leading a team of professionals to achieve...

  • Executive Director of Hospitality

    4 days ago

    Airlie Beach, Queensland, Australia Travel + Leisure Co. Full time

    Unlock Your Potential in a Dynamic Resort EnvironmentAt Travel + Leisure Co., we're dedicated to delivering exceptional experiences for our guests and staff. As the General Manager of our Airlie Beach resort, you'll play a key role in driving our mission forward.About the RoleThis is a hands-on position ideal for a seasoned hospitality professional with a...

  • Executive Director of Hospitality

    1 week ago

    Airlie Beach, Queensland, Australia Travel + Leisure Co. Full time

    Unlock Your Potential in a Dynamic Resort EnvironmentAt Travel + Leisure Co., we're dedicated to delivering exceptional experiences for our guests and staff. As the General Manager of our Airlie Beach resort, you'll play a key role in driving our mission forward.About the RoleThis is a hands-on position ideal for a seasoned hospitality professional with a...

  • Resort Front Desk Representative

    7 days ago

    Rainbow Beach, Queensland, Australia SeaLink K'gari (Fraser Island) Full time

    About the RoleWe are seeking a highly motivated and professional Guest Service Agent to join our dynamic Front Office team at Kingfisher Bay Resort on beautiful K'gari (Fraser Island). The Guest Service Agent is primarily responsible for ensuring exceptional guest experience.Key ResponsibilitiesGuest Check-in and Check-out Process: Greet all incoming and...

  • Culinary Specialist

    2 days ago

    Airlie Beach, Queensland, Australia The NRMA Full time

    {"h1": "Cafe Team Member", "p": "At NRMA Parks & Resorts, we are seeking a skilled Cafe Team Member to join our team. As a Cafe Team Member, you will be responsible for ensuring all aspects of food preparation, cooking, and presenting of dishes are according to company guidelines and customer preferences. You will work closely with the Café Manager, Park...

  • Resort Front Desk Associate

    2 days ago

    Rainbow Beach, Queensland, Australia SeaLink K'gari (Fraser Island) Full time

    {"title": "Guest Service Agent", "description": "Role OverviewWe are seeking a highly motivated and professional Guest Service Agent to join our dynamic Front Office team at Kingfisher Bay Resort on beautiful K'gari (Fraser Island).Key ResponsibilitiesGuest Check-In/Check-Out: Ensure seamless guest experiences through efficient check-in and check-out...

  • Guest Experience Host

    2 days ago

    Airlie Beach, Queensland, Australia Wyndham Destinations Full time

    Deliver Exceptional Guest ExperiencesWe're seeking a skilled Guest Experience Host to join our team at Wyndham Destinations. As a key member of our resort staff, you'll be responsible for providing top-notch service to our guests, ensuring their stay is nothing short of exceptional.Key Responsibilities:Greet and register guests, providing a warm and...