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Resort Operations Manager
2 months ago
At Travel + Leisure Co., we're on a mission to deliver exceptional experiences for our guests and staff. As a General Manager, you'll play a key role in driving the success of our resort operations, fostering a culture of excellence, and building strong relationships with our stakeholders.
Key Responsibilities:
- Lead a high-performing team to deliver exceptional customer experiences and drive revenue growth
- Develop and implement operational strategies to optimize resort performance and efficiency
- Build and maintain strong relationships with key stakeholders, including Club Wyndham Owners, guests, and vendors
- Drive revenue growth through effective revenue management and sales strategies
- Monitor and analyze key performance indicators to inform business decisions
What We Offer:
- Professional development opportunities to help you grow and succeed in your career
- A dynamic and inclusive work environment that values diversity and inclusion
- A comprehensive benefits package, including discounted hotel stays and private health cover
- A competitive salary and bonus structure
Requirements:
- Proven experience in resort operations, customer experience, or a related field
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to analyze data and drive business decisions
- Resident Letting Agent licence
Where You'll Thrive:
Club Wyndham Airlie Beach is a beautiful resort located in the heart of North Queensland, offering a relaxed and tropical atmosphere. As a General Manager, you'll have the opportunity to work with a talented team, drive business growth, and deliver exceptional experiences for our guests.
We're an equal opportunity employer, and we welcome applications from diverse candidates who share our values and passion for delivering exceptional experiences.