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Front Office Operations Manager
2 months ago
We Put the World on Vacation
At Wyndham Destinations, our mission is clear: to provide exceptional vacation experiences. Our Vacation Ownership division encompasses various renowned brands, and our dedicated team of over 19,000 associates works tirelessly to create memorable moments for travelers at numerous resort locations worldwide. We thrive on innovation and growth, making every day an opportunity to learn and enhance the vacation experience for millions.EXPERIENCE A DYNAMIC WORK ENVIRONMENT
At Wyndham Destinations, teamwork is essential. We understand the value of collaboration and the joy that comes from helping others enjoy their vacations. If you are passionate about delivering outstanding customer service and enjoy engaging with diverse individuals, consider joining our team as a Front Office Operations Manager .
Your Responsibilities
As a Front Office Operations Manager, you will play a vital role in ensuring the smooth daily operations of the reception area. This includes welcoming and registering guests, providing information about local attractions, handling administrative tasks, and addressing any guest concerns that may arise.
Additionally, you will be responsible for mentoring, developing, and leading a team to foster high standards of customer service.
What We Offer
Build your career with an organization that values continuous growth and development. Our comprehensive benefits package includes:
Competitive salary plus superannuation Immediate employment opportunities Subsidized private health insurance Funding for professional development Discounts on hotel accommodations across various locationsQualifications
To be considered for this exciting opportunity, you should possess the following skills and attributes:
Proven experience in a Front Office role at a supervisory level, such as Team Leader, Shift Supervisor, or Duty Manager (3 years preferred) Familiarity with hotel property management systems, preferably Opera Experience in event management is highly regarded Excellent communication skills, both written and verbal Detail-oriented with strong organizational skills and the ability to multitask Positive demeanor, enthusiastic about providing exceptional customer service Strong time management skills and the ability to perform under pressure Proficient in negotiation and problem-solving Competence in using computers and Microsoft Office applications Experience in bookkeeping or finance is a plus High standards of personal presentation and grooming Flexibility to work varied shifts, including weekends and holidays Ability to thrive in a fast-paced environment, both independently and as part of a teamBegin Your Journey with Us
Wyndham Destinations is committed to providing an inclusive environment where excellence is celebrated, and teamwork is encouraged. Join our global team and embark on a fulfilling career where your contributions will help create lasting memories for our guests.
