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Assistant Resort Manager

2 months ago


Airlie Beach, Queensland, Australia Travel + Leisure Co Full time

Unlock Your Potential in a Dynamic Resort Environment

At Travel + Leisure Co., we're seeking a seasoned professional to join our team as an Assistant Resort Manager. This exciting opportunity is perfect for a motivated and customer-focused individual who is passionate about delivering exceptional experiences for our guests.

Key Responsibilities:

  • Oversee the day-to-day operations of our resort, ensuring seamless delivery of services and amenities to our guests.
  • Lead a high-performing team of hospitality professionals, providing guidance, coaching, and development opportunities to drive excellence in customer service.
  • Develop and implement strategies to enhance the guest experience, driving loyalty and retention through personalized interactions and memorable moments.
  • Collaborate with cross-functional teams to drive business growth, improve operational efficiency, and maintain high standards of quality and safety.
  • Contribute to the development of budgets, forecasts, and business plans, ensuring alignment with company objectives and goals.

Requirements:

  • Proven experience in resort operations, with a strong background in customer service, team leadership, and business development.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests, colleagues, and stakeholders.
  • Knowledge of current trends and best practices in hospitality, with a focus on delivering exceptional guest experiences.
  • Ability to work in a fast-paced environment, prioritizing tasks, and managing multiple projects simultaneously.
  • Strong analytical and problem-solving skills, with the ability to make sound decisions and drive business outcomes.

What We Offer:

  • A dynamic and supportive work environment, with opportunities for career growth and development.
  • A competitive salary and benefits package, including professional development funding and career progression opportunities.
  • The chance to work with a values-driven organization that prioritizes customer satisfaction, employee engagement, and community involvement.

About Us:

Travel + Leisure Co. is a leading provider of vacation experiences, with a portfolio of brands that include Club Wyndham, WorldMark by Wyndham, and Margaritaville Vacation Club. Our company is committed to delivering exceptional experiences for our guests, while fostering a culture of innovation, collaboration, and excellence.